Mercedes-Benz of Lehigh Valley

Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, survey. Been 2 weeks. More

Customer service, quality of workmanship and guarantee of work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The L work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The Lehigh Valley More

Friendly and efficient service. The staff is helpful, professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most imp professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most important person in the world. More

I had a great experience at my local dealership. Kind, professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. More

I am very appreciative of the knowledge and customer service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in ex service that Mercedes Benz of Lehigh Valley provides to me. If my car is in for scheduled maintenance I know my car is safe and delivered to me in excellent condition trusted to them. More

Giving this dealer a 0 star rating. Totally unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer statin unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer stating what we went through was uncalled for and should have only taken 10 minutes, while I was there for almost 2 hours just trying to order a key. More

They are very flexible for emergency service. I’m never disappointed. They are very safety oriented. They want the car to be safe for me. disappointed. They are very safety oriented. They want the car to be safe for me. More

Great service in finding me the exact vehicle I was looking for! Easy buy process and friendly people at every turn. This is my second Mercedes from MBLV and glad I went back! looking for! Easy buy process and friendly people at every turn. This is my second Mercedes from MBLV and glad I went back! More

The salesman was professional and helpful.The manager was extremely helpful and very knowledgeable.His serve was exceptional.He answered all of my questions and gave me reliable answers. extremely helpful and very knowledgeable.His serve was exceptional.He answered all of my questions and gave me reliable answers. More

Service was spot on. Got me in and out without a problem and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed in the near future. My car was returned to me cleaned and ready to go. Excellent customer service. More