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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
398 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 398 reviews

June 23, 2021

Very quick resolution of a damaged tire, took car in quickly to mount a new tire More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
June 19, 2021

Service was thorough. I like that I’m told what is recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection. More

by Sandra B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 18, 2021

Excellent service starting by Rick Spanitz who did a wonderful job understanding my demands to the tech who fix it, and taking care of maintainance due service. More

by Hsawares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
June 17, 2021

The service advisor is world class. I have been working with Rick stanis for over 25 years with four MB auto’s. The technician’s are always thorough and insure my car is reviewed and repaired in a timely f More

by shudog
Recommend Dealer
Yes
Employees Worked With
Richard Spanos
June 16, 2021

My visit to the dealership was an A service for my 2017 Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner More

by Muffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 07, 2021

Tyler Smith helped me with a brand new C43 inquiry, and he is a very helpful and friendly person. I would recommend him for future buyers who is looking to get a nice and smooth deal with Mercedes. Definit More

by xxxxao Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
June 01, 2021

My Mercedes purchase was one of the best car purchase experiences I have had in 35 years of car buying. From the ease of setting up my appointment online to the welcoming greeting from the moment I walke More

by lightner1310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Eckert
May 31, 2021

Arrived to pick up our new GLE350, sat for 30 minutes alone watching the couple next to me wined and dined. It was a terrible experience. Also, never received any instruction, correspondence, congrats, More

by Gabber
Customer Service
Recommend Dealer
No
Employees Worked With
Jacob Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Customer service, quality of workmanship and guarantee of work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The L More

by joebuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Weaver
May 07, 2021

Friendly and efficient service. The staff is helpful, professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most imp More

by Rswinc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James lewis