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Mercedes-Benz of Lehigh Valley
Allentown, PA
432 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 432 reviews
December 19, 2023
Juan and his entire are excellent and a pleasure to deal with concerning the service of my automobile. Hopefully, they will be rewarded with annual raise and a nice yearly bonus. with concerning the service of my automobile. Hopefully, they will be rewarded with annual raise and a nice yearly bonus. More
by suenglenn
Employees Worked With
Juan Martinez
December 14, 2023
Service was done on time and everything went well. Everyone was courteous and friendly. A Everyone was courteous and friendly. A More
by Vincec2
Employees Worked With
December 14, 2023
I worked with Jim back in 2017 when I bought my first Mercedes Benz. I couldn’t be happier working with him. Because of Jim, I came back to this dealership. Jim is very knowledgeable and patient. He comm Mercedes Benz. I couldn’t be happier working with him. Because of Jim, I came back to this dealership. Jim is very knowledgeable and patient. He communicates very well and understands the customer. I have to admit I am hard to deal with but Jim made my experience very pleasant and I can’t be happier. Jim deserves a raise :) Thank you Jim, KB More
by Kha Ben
December 09, 2023
Great dealership, excellent customer service. The entire team at Lehigh Valley Mercedes was very exceptional with there services The entire team at Lehigh Valley Mercedes was very exceptional with there services More
by ERNIE SNYDER
Employees Worked With
December 09, 2023
Very personal and professional, waiting area clean and comfortable. Staff knowledgeable and extremely helpful. Jonathan was my service representative this time and made my experience pleasant. This is m comfortable. Staff knowledgeable and extremely helpful. Jonathan was my service representative this time and made my experience pleasant. This is my 3rd Mercedes SUV. More
by Jodycusano7
Employees Worked With
Jonathan/service
December 07, 2023
Service advisor Joe C is very courteous and experienced. It’s a difficult situation with my recently purchased GLC with its ride quality and vibrations. He has been working very hard to get it resolved. His It’s a difficult situation with my recently purchased GLC with its ride quality and vibrations. He has been working very hard to get it resolved. His efforts are appreciated. It’s improved a little bit, and I am hopeful it will reach a perfection state. Thanks Joe More
by G Math
Employees Worked With
Joe C
