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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
426 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 426 reviews

December 31, 2024

Easy text options for communication. Friendly and honest. Beautiful amenities if you choose to wait for your vehicle, or amazing complementary loaner service. More

by Jshreffler88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jan 02, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear you enjoyed the communication options and amenities at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience with us!

December 30, 2024

I had a highly positive experience at M-B of Lehigh Valley. Steve was professional, friendly and also explained everything to us thoroughly. He went out of his way to walk me to the car to provide help More

by Ericatta.anim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 30, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience at Mercedes-Benz of Lehigh Valley! We're delighted to hear that Steve provided exceptional service and went the extra mile to assist with your remote start. We appreciate your kind words and look forward to serving you again in the future!

December 26, 2024

Comfortable place to be for service. Came in to get door mirror replaced. Rick the service advisor took care of it. What a wonderful person he is. Very happy and satisfied with the servi More

by Tariqaslam1950@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz
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Dec 26, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with us! We're delighted to hear that Rick and the team at Mercedes-Benz of Lehigh Valley provided such a comfortable and satisfying service. We appreciate your support, and we're here whenever you need assistance in the future!

December 23, 2024

James was very professional and delivered exactly what we ordered. In and out in under an hour. Team is very friendly and helpful. More

by dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Lewis
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Dec 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Dave, we're delighted to hear that James and the team at Mercedes-Benz of Lehigh Valley provided such efficient and friendly service. Enjoy your new vehicle!

December 22, 2024

Was told would take 90 minutes, took close to 200. Also, seems to be pressure to tack on additional services. More

by stanlejd1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylon
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Dec 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your feedback with us. We apologize for the delay and any pressure you felt during your visit to Mercedes-Benz of Lehigh Valley. Your comments are important; please reach out at your convenience so we can address them. Best, Rex Weaver - Service Director - (610) 967-0827

December 20, 2024

Excellent service with pick up and return. Rick Spaniix has been my service manager for18 years, he is the best. More

by janecrillyschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Mercedes-Benz of Lehigh Valley responded

Jane, thank you for your loyalty and kind words about Rick! We're delighted to hear that you've consistently received excellent service from Mercedes-Benz of Lehigh Valley. We look forward to continuing this tradition with you in the future!

December 18, 2024

Jake was a great salesman. Very helpful and efficient. We had a wonderful experience. Barry and Kanda Lesperance More

by K.Lesperance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Mercedes-Benz of Lehigh Valley responded

Kanda, we're delighted to hear that Jake provided you with a wonderful experience at Mercedes-Benz of Lehigh Valley. Thank you for sharing your feedback!

Dec 19, 2024 -

K.Lesperance responded

Excellent service and dealership

December 13, 2024

Always excellent experience. Rick did great job this time as always.Very caring environment at MB of LV. More

by Shuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 13, 2024 -

Mercedes-Benz of Lehigh Valley responded

Shuja, we're delighted to hear that Rick and the team at Mercedes-Benz of Lehigh Valley provided you with another excellent experience. Thank you for your kind words!

December 13, 2024

Always excellent experience. Rick did great job this time as always.Very caring environment at MB of LV. More

by Shuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 13, 2024 -

Mercedes-Benz of Lehigh Valley responded

Shuja, thank you for sharing your positive experience with Rick and the team at Mercedes-Benz of Lehigh Valley! We're delighted to hear that our caring environment keeps bringing you back. Safe travels until next time!

December 07, 2024

Jonathan did an impeccable job from the time I dropped off the car 🚘 until I picked it up.First of all he explained everything that needed to be done and why.Secondly he always acted in a polite and prof More

by smick1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Jonathan at Mercedes-Benz of Lehigh Valley! We're delighted to hear that his professionalism and clear communication made your visit a pleasure. We appreciate the feedback and look forward to serving you in the future!

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