Mercedes-Benz of Lehigh Valley

Juan and Raylin are great service advisors. They provide great customer service and do everything that can to have your vehicle repaired as soon as possible. They’re customer focused, They provide great customer service and do everything that can to have your vehicle repaired as soon as possible. They’re customer focused, provide sound trusted technical recommendations that are honest. They’re great professional representatives of Mercedes Benz. More

I worked with Dave Thomas & Sahid, both were GREAT. Sahid and I did the negotiations. He was very pleasant, and drove a hard bargain, but fair and agreeable. I would strongly recommend Dave Thoma Sahid and I did the negotiations. He was very pleasant, and drove a hard bargain, but fair and agreeable. I would strongly recommend Dave Thomas. I could not have been more satisfied. He was extremely helpful, patient, knowledgeable and explained in detail what I needed to know - OUTSTANDING More

Steve is an asset for your Organization. He is very pleasant to work with, kept me informed even on the weekend. He is very pleasant to work with, kept me informed even on the weekend. More

Love the dealership Excellent service from Rick and the team. They understand Customer Service. You don’t see hospitality much these days Small issue waiting for callback team. They understand Customer Service. You don’t see hospitality much these days Small issue waiting for callback More

First time getting service at this dealership and it was a great experience. Richard was extremely helpful and a pleasure to work with. I plan to continue using them for future work. a great experience. Richard was extremely helpful and a pleasure to work with. I plan to continue using them for future work. More

Jim Sangiorgio was very professional throughout the transaction from my initial visit and test drive through to vehicle handover to me. Further he provided timely updates on the status of a few minor i transaction from my initial visit and test drive through to vehicle handover to me. Further he provided timely updates on the status of a few minor issues that needed to be dealt with prior to the vehicle being ready for handover. More

Easy text options for communication. Friendly and honest. Beautiful amenities if you choose to wait for your vehicle, or amazing complementary loaner service. Friendly and honest. Beautiful amenities if you choose to wait for your vehicle, or amazing complementary loaner service. More

I had a highly positive experience at M-B of Lehigh Valley. Steve was professional, friendly and also explained everything to us thoroughly. He went out of his way to walk me to the car to provide help Valley. Steve was professional, friendly and also explained everything to us thoroughly. He went out of his way to walk me to the car to provide help with the remote start on my phone. He is indeed an asset to your organization. More

Comfortable place to be for service. Came in to get door mirror replaced. Rick the service advisor took care of it. What a wonderful person he is. Very happy and satisfied with the servi Came in to get door mirror replaced. Rick the service advisor took care of it. What a wonderful person he is. Very happy and satisfied with the service More

James was very professional and delivered exactly what we ordered. In and out in under an hour. Team is very friendly and helpful. ordered. In and out in under an hour. Team is very friendly and helpful. More