Mercedes-Benz of Laguna Niguel - Service Center

I appreciate that MBLN is always there when I need them. Professional and very courteous. Professional and very courteous. More

This is by far the best Mercedes dealership around. Friendly, helpful and prompt customer service. Friendly, helpful and prompt customer service. More

Very professional and to the point friendly . Always able to answer questions with honest and educated terms to easily understand to answer questions with honest and educated terms to easily understand More

I have always had outstanding service at this dealership. The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always expla The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always explaining the details of work to be done, and consistent on keeping me updated on the car repairs progress. Very satisfied with all levels of service at this dealership. More

Will never use this dealership for maintenance. I got the car with the check engine light on. The check engine light was not on when I brought the car for service. car with the check engine light on. The check engine light was not on when I brought the car for service. More

Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my car away and have it back in 10 minutes. Last time I was in, I had a slow leaking tire, one id replaced 5 months before. My service technician gave me a cost of $420 and it would take about 2 hours if I wanted to wait. I chose to wait and when he came and got me after only one hour fifteen minutes (underpromise/overdeliver) he had checked my tire warranty and I was only responsible to pay for the labor, $74! I was very happy with that. These guys run an efficient, friendly business. More

Excellent service! I been having my car service there the las five years and they are reliable with their work, highly recommended. the las five years and they are reliable with their work, highly recommended. More

Efficient professional service advisor , prompt on the updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff More

My experience with this establishment was one one the worst! As a customer integrity and trust is paramount. Complete waste of time, money, and effort. My car was returned to me with additional issues. I worst! As a customer integrity and trust is paramount. Complete waste of time, money, and effort. My car was returned to me with additional issues. I feel as if there was sabotage after I requested to have my car returned. More

Super helpful except I had to call a couple times and left messages for my technician to call me about an ETA. Never received the call but had to call 3-4 times, so super annoying left messages for my technician to call me about an ETA. Never received the call but had to call 3-4 times, so super annoying More