Mercedes-Benz of Laguna Niguel - Service Center

Matt (service manager) and Josh (returned my Sprinter to me after service) are exceptional employees at MBLN. Glad to work with them. me after service) are exceptional employees at MBLN. Glad to work with them. More

This dealership provides a quicker response than another more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which is very helpful. More

Great customer service. If you want a dealer that not only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from Mercedes-Benz of Laguna Niguel and also had my Sprinter serviced that I didn't purchase from Mercedes Benz of Laguna Niguel and the customer service is exactly the same, great..... This is a dealer you can trust. More

Friendly, neat and clean. Felt comfortable going there during Covid. My service advisor was great! during Covid. My service advisor was great! More

Cesar was very good on communicating with me, he let me know what my car need it and answer all my question regarding my vehicle know what my car need it and answer all my question regarding my vehicle More

The service representative Eddie was great & my vehicle was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused was taken care of in an expeditious manner. I wanted my tires rotated & balanced at the same time but because I had a nail in one tire they refused to take care of my tires & I had to find a tire store. That’s the only negative I have to report. It would have been much more convenient for me to have all of the work done at the same time. More

Service advisor was not communicating with me.I had to call him to check the my car call him to check the my car More

Always helpful efficient friendly. I love this dealer. I am a customer since 2003. I am a customer for life am a customer since 2003. I am a customer for life More

Caesar did a great job as he always does. Car was done in a few days and appreciate the rental car. a few days and appreciate the rental car. More

They were very helpful and listened to my issues with my Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the servic Sprinter. They worked quickly to get my issues resolved and get me back on the road. My service representative was great and I would refer the service department to anyone! More