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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,565 reviews
September 21, 2022
I called explained my issue. I was lucky enough to get Walter.‘Within one day had the car back ! Treated with the utmost respect and kindness I will never go anywhere else I was lucky enough to get Walter.‘Within one day had the car back ! Treated with the utmost respect and kindness I will never go anywhere else and also will always start with Walter ! More
by Bunny
Employees Worked With
Walter in service.
September 17, 2022
Great experience. Communicated with Tomas via email. He was professional, honest, and delivered on his word. That’s rare in this day and age when negotiating with car Communicated with Tomas via email. He was professional, honest, and delivered on his word. That’s rare in this day and age when negotiating with car dealers. Filled out the credit application online, went in, signed everything in half hour, got my keys, and done. To top it off, I got reconnected with a close college friend who happens to work in the finance department. What else could I ask for?! Overall, a very pleasant experience. More
by ManiD
Employees Worked With
Tomas
September 14, 2022
Always courteous service and professional work on my MB. One of the best dealers in So Cal. One of the best dealers in So Cal. More
by Tom
September 03, 2022
“Made with spice & everything nice” is how I can describe Duke. Since I met him 3 years ago, leasing my first Mercedes as a young professional, he has been consistently meticulous, generous, and just all aro Duke. Since I met him 3 years ago, leasing my first Mercedes as a young professional, he has been consistently meticulous, generous, and just all around kind. He assured I got the best fit car for the right price. Returning to finance my car with him was simple. Following a long clinic day as a doc in pandemonium, he accommodated my impossible schedule into his busy day, assisted in obtaining the best finance rate, and secured a fully optimized drive train when picking up my car. He greeted me at the door each time with a huge smile and is incredibly pleasant to speak with. This made my day. Thank you Duke and All their staff at Mercedes Benz of Laguna Niguel. More
by Ruth.e.montes
Employees Worked With
September 02, 2022
I’ve been going to Mercedes Benz Laguna Niguel for over 20 years. I trust this dealership for service done right. 20 years. I trust this dealership for service done right. More
by Marco
