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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,565 reviews
December 26, 2022
Great customer support to accomplish the customer preferences...they go the extra mile to get biring your preferences to fruition. preferences...they go the extra mile to get biring your preferences to fruition. More
by Dorian W
Employees Worked With
December 23, 2022
Always the best service possible and Tarek Saba is the very best consultant. When he retires I'll be less likely to continue with Mercedes as the service carries a lot of weight when selecting a vehicle. very best consultant. When he retires I'll be less likely to continue with Mercedes as the service carries a lot of weight when selecting a vehicle. The car loaner program is exceptional and all the vehicles are new and in top shape. I cannot say more about this dealership--it is truly the very best. More
by sewell.tom
Employees Worked With
Tarek Saba
December 22, 2022
Great inventory, excellent show room, and very friendly/caring staff. I was in and out quickly with my purchase…on a Sunday night. I had been working with Lauren for weeks and when the right oppor friendly/caring staff. I was in and out quickly with my purchase…on a Sunday night. I had been working with Lauren for weeks and when the right opportunity showed up, she had everything in place to make the transaction seamless. I appreciate that her sales manager Mike stayed connected and helped move the process along. An overall great experience and I would highly recommend this dealer and Lauren to anyone looking for a great automobile. More
by Ken K
December 07, 2022
Absolutely great service. They were quick, kind, and very helpful. This location is out of my way, but it’s my new go to place for car service (no more Newport). They were quick, kind, and very helpful. This location is out of my way, but it’s my new go to place for car service (no more Newport). More
by TanyaO
Employees Worked With
Devin Rhoades
December 06, 2022
My service adviser was very polite and very knowledgeable and kept me in the loop at all times. My car came back clean With a fast turnaround on the repairs and kept me in the loop at all times. My car came back clean With a fast turnaround on the repairs More
by Rickocampo11
December 05, 2022
Easy story, I walked in we sit down less then 30 mins and I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the price which have the total she give to me. we finish the whole process less then 2 hours . After I got home and recalculate and take a clear look on the contract, they add $10k more on the rent fee! That is the Part that Saleman never mention about it ! I think this is their trick to hide the total cost of the car. So now I'm three years of leasing I have to pay that extra $10k so for the c300 i have now paying $930 a month . If a dealership can't be honest on their price . I won't really recommend anyone to buy from them. More
by jyejye318
Employees Worked With
November 22, 2022
Professional, friendly, knowledgeable and fast. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. More
by mohammadrohhi
Employees Worked With
November 19, 2022
Tarek my service advisor is wonderful! I trust his recommendations and advice in regards to service and repair in my 2007 CLK. My car runs like a champ after all of these years of service I trust his recommendations and advice in regards to service and repair in my 2007 CLK. My car runs like a champ after all of these years of service and care at MBZ Laguna Niguel. Thank you MBZLN! More
by Fly girl
Employees Worked With
Tarek service advisor
November 17, 2022
Cory McCombs was outstanding, He was personable, professional and understanding. He made my car buying experience, pleasant and easy. I enjoyed his attention to detail and made sure all my needs wer professional and understanding. He made my car buying experience, pleasant and easy. I enjoyed his attention to detail and made sure all my needs were met. He was understanding and easy to work with. I would definitely be a repeat customer! Thank you! More
by whendeeb
