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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

January 11, 2023

Great services and hospitailty! Very pleasant and atmosphere. There was no argue nor hassles and it was processed as comitted! More

by shyj123
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love hearing this! Thank you so much for taking the time to leave a review.

January 09, 2023

Easy to drop & pick up friendly staff, they listen to every concern and address it one by one. More

by Ara
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lee hawking
Jan 20, 2023 -

Mercedes-Benz of Laguna Niguel responded

Every customer is special and we’re glad you noticed, Ara! Thanks for the review.

January 07, 2023

The salespeople and finance managers at Mercedes-Benz of Laguna Niguel really go out of their way to make sure you have the best experience possible, and get the car you want. And, it was the best looking d More

by Gburke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Talisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Zokaeieh
January 03, 2023

This is by far the best place to buy a Mercedes. Amir and Shaun were just fabulous. Paul who handled the financing was absolutely terrific. Everyone that I dealt with in that dealership made me fe More

by Kabriery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir and Paul
Jan 11, 2023 -

Mercedes-Benz of Laguna Niguel responded

We hope to see you back again and again! We’re thrilled that we were able to make you a customer for life and we appreciate this positive review! Thanks.

Jan 11, 2023 -

Kabriery responded

I’m happy with the sales part, but I don’t know about the service part. I brought my car in for the protection coating and my windshield was broken!

January 03, 2023

I have been a long time customer of MBLN. They are absolutely the best in both sales and service. The sales staff have always treated me courteously and with respect, never pushy Bu still ste More

by Jag B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love this review, Jag! We’ll let the entire team know how pleased you were with their 5-star service! Thanks again.

January 02, 2023

Tony helped me and he was so patient and supper kind . Would definitely recommend him and come back to him if I ever decide on purchasing another car. He took his time and walked me through the whole proc More

by Rosarygomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love hearing when Tony is super kind and helpful! You’re a 10 out of 10 customer!

December 31, 2022

Service at Mercedes Benz of Laguna Niguel is always top notch. The on-line appointment system was a breeze, The follow-up text messages and phone calls were extremely helpful as it allowed me to schedu More

by 135Boom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stern
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

Thanks for taking the time to leave a 5-star review! We’ll over the moon that Joshua was able to help you out so efficiently.

December 30, 2022

Excellent service and treatment. Beautiful and clean dealership, professionals and honest. A special thanks to Casey More

by khourynajib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey at service desk.
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

A special thanks to you and your review! Thanks for being excellent and we’ll let Casey know about your review.

December 30, 2022

Top notch customer service! ! Always a pleasure interacting with everyone at the Laguna Niguel Dealership. Service is prompt, everyone is beyond courteous and goes out of their w More

by zakharydds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stern- 5 stars
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We strive to be beyond courteous and helpful with all our customers, so thank you for noticing! We appreciate the review.

December 29, 2022

An amazing dealership with friendly and professional staff. Kosta is a very friendly, knowledgeable, professional and trustworthy sales consultant. Since 2015 we keep coming back to MBLN and get the b More

by gamalelgaali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarek Saba
Jan 05, 2023 -

Mercedes-Benz of Laguna Niguel responded

We hope you continue to be a wonderful customer for the years to come. Thanks for the generous and positive review!

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