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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,565 reviews
January 29, 2023
I’m never disappointed with your customer service, car is always delivered back to me on time and clean. I will continue to use your company in the future.. always delivered back to me on time and clean. I will continue to use your company in the future.. More
by Scook230
Employees Worked With
Lee service advisor
January 29, 2023
It was a great experience working with Jenny Lybrook. She is professional, courteous and knows the product very well. Ask for Jenny Lybrook! She is professional, courteous and knows the product very well. Ask for Jenny Lybrook! More
by mailwjo
January 27, 2023
Devin Rhoades was excellent! He took all my concerns and have them checked out. Called me with updates on my car. Will come back to here for service even though a bit out of m He took all my concerns and have them checked out. Called me with updates on my car. Will come back to here for service even though a bit out of my area. More
by AC
Employees Worked With
Devin Rhoades
January 27, 2023
Took my car in for A service. Overall the experience was good. Only two issues were the car was supposed to be done on Tuesday and I got it back on Thursday. Secondly the car wash Overall the experience was good. Only two issues were the car was supposed to be done on Tuesday and I got it back on Thursday. Secondly the car wash was not great and there were water spots on the vehicle. I had a loaner so the delay was ok. More
by M.Tariq.khan
Employees Worked With
January 22, 2023
Dropped off my 2022 C Class for a problem with my MBUX System. They fixed the problem but…I was never told what was wrong and what was done to repair the problem?? System. They fixed the problem but…I was never told what was wrong and what was done to repair the problem?? More
by wltstevens
Employees Worked With
Service Writer
January 16, 2023
Patrick Healey, the sales person, and John, the sales manager are exceptionally professionals. They are very friendly and understand your situations. They are absolutely the best in the sales department. manager are exceptionally professionals. They are very friendly and understand your situations. They are absolutely the best in the sales department. More
by Jvarzand
January 14, 2023
Excellent service! Staffs are exceptionally friendly and fast. No doubt I would buy another vehicle from here when time comes. Staffs are exceptionally friendly and fast. No doubt I would buy another vehicle from here when time comes. More
by seongil
Employees Worked With
