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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

February 23, 2023

Second car in a row purchased with this dealership. An excellent experience. Price, service and people make the car buying experience a pleasure. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Healey
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Here’s to your second car! Thanks for being a dedicated and returning customer, John. We appreciate the review.

February 22, 2023

It was another wonderful experience with the Laguna Niguel Mercedes Benz. Never fails, the service is always very efficient and pleasant. Being a return customer this time I was greeted by a wonderful More

by Lyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Kummerow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

And we hope that you stay comfortable in your car for years to come. Thanks so much for the review and we’ll let the team know!

February 21, 2023

Completely satisfied. The staff was efficient. Knowledge of vehicle was outstanding. Thank you for the service. More

by Jdbarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

Lovely review! Thank you so much.

February 20, 2023

I worked with Eric Varela this past week to purchase a new GLE 450. He came in on his day off to help ensure I got the exact car I wanted. The purchase process was seamless and I love my new car! Eric sho More

by shelby.a.collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Varela
February 20, 2023

I recently bought a C63 AMG from this dealership and I love it. Gerhard and David were salesmen and they were very helpful! I strongly recommend this place for buying a good car with a good deal. More

by NadiaF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerhard Jurinek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Abrams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear! We’ll let Gerhard and David know about your 5-star review!

February 14, 2023

Assitant Service Manager Cesar was very professional, friendly, and communicative. A great asset to the MBLG Team. More

by 24klambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Mercedes-Benz of Laguna Niguel responded

Wow! We’ll let Cesar know about your glowing review. Thanks for taking the time to leave us 5-stars!

February 11, 2023

Gerhart and Paul very professional & helpful. They took care of everything required to purchase the vehicle. More

by Tbuckley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerhard Jurinek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Heng
Feb 15, 2023 -

Mercedes-Benz of Laguna Niguel responded

Wonderful news! We love hearing when a buying journey goes smoothly. Thanks!

February 11, 2023

Jesse’s, was very professional and courteous with the way he handled our problems with our sprinter. We were able to make the soccer game we drove 900 miles to see and got us back on the road the next mornin More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
Feb 15, 2023 -

Mercedes-Benz of Laguna Niguel responded

We’re glad that your roadtrip was successful! Thanks for trusting us with your issue! Thanks for the review, Don.

February 11, 2023

Andrew was patience, knowledgeable with excellent customer service. We will certainly spread the good word. More

by sbrooks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Feb 15, 2023 -

Mercedes-Benz of Laguna Niguel responded

Thanks for spreading the good word about Laguna Niguel and Andrew!

February 09, 2023

Great experience Jesse Gutierrez took excellent care of my sprinter van.. Thank you for your support More

by powerloadfool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez service department
Feb 15, 2023 -

Mercedes-Benz of Laguna Niguel responded

Of course! That’s all we try to be! Thanks for the review.

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