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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

June 14, 2023

My advisor was Eddie. He got my car repaired and wash on time as always.Eddie is the man 💪🏼 More

by Usmcchewey
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

This a nice dealership specially Tarek Saba the Assistant Service Manager very polite and friendly and always ready to help. More

by 7bameri
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tarek Saba
June 11, 2023

Exceptional service and beautiful dealership. Eric Valera was simply outstanding - best salesman I’ve ever worked with. More

by Bscott
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jennifer Lybrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Valera
June 11, 2023

Eddie did a great job, answering all my questions and delivering my car on time. Thank you More

by GARYBCA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service
June 06, 2023

The sold me a lemon car and they new the car engine was not good. And told they couldn’t help me at all. They were rude and I would never recommend or buy a car from them again!! More

by N.Alvarado2
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No
Employees Worked With
Bernie Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Valle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Matos
June 06, 2023

Mercedes of Laguna Niguel was on top of everything from the ease of scheduling my vehicle maintenance, to the guidance of my service advisor Casey. More

by Shmckinstry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Casey in service
June 05, 2023

Everyone at LB MBZ is top shelf. Had 2 sales people helping me on different days (Andrew and Glen) both are truly amazing. Also, worked with Shaun the sales manager who is awesome. More

by brett
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Davis, Andrew Turner- Both Awesome
May 29, 2023

Kosta did a fabulous job of getting us a great deal for my new car. Thanks for answering all our questions and educating us about all the new technology.! Sandi More

by Sandi01
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Laguna Niguel responded

We love hearing about a good deal! We’ll let Kosta know about your positive review!

May 28, 2023

I had the best buying experience with Bernie Mendez! He knew the car I was looking for and called me when they had it right away. He is so knowledgeable and the nicest salesman. I have bought cars from More

by Eagle-13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

They checked in my car promptly and managed to have it sorted after 2 days. Thanks Casey for attending my concerns with my car. More

by Carmela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Scheirer
Jun 02, 2023 -

Mercedes-Benz of Laguna Niguel responded

We’ll be sure to let Casey know about your review. Thanks, Carmela!

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