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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,565 reviews
August 16, 2023
Eric Varela Was great he worked with me on a purchase of a GLC 300 and I don’t think I could have found a better deal at any other place. 100 percent satisfied. a GLC 300 and I don’t think I could have found a better deal at any other place. 100 percent satisfied. More
by jim_parent
Employees Worked With
Eric Varela
August 15, 2023
Great professional service was provided by Cory McCombs. This guy was awesome and did not waste our time except when it came to the payment process things slowed down a little This guy was awesome and did not waste our time except when it came to the payment process things slowed down a little More
by bngema76
Employees Worked With
August 13, 2023
The best experience ever! David Abrams was phenomenal, and Paul Chung Heng “Pablito” our finance person was fantastic. David Abrams was phenomenal, and Paul Chung Heng “Pablito” our finance person was fantastic. More
by Dr. MGA
August 04, 2023
I love my sales agent Rosie Rosa. She provided me and my husband the highest level of customer service that I appreciated very much. She was very informative snd knowledgeable of the She provided me and my husband the highest level of customer service that I appreciated very much. She was very informative snd knowledgeable of the Mercedes Benz products snd services. I love her energy. My husband is very impressed with her energetic personality and knowledge and technical support. Keep up the great work that you do Rosie Sosa!! More
by faedriscoll
August 03, 2023
Very Happy with my purchase and my car is lovely. Tarek is one of the best Service advisors I've ever worked with. Jennifer Lynbrook helped me finding my car and she did a tremendous job. Da Tarek is one of the best Service advisors I've ever worked with. Jennifer Lynbrook helped me finding my car and she did a tremendous job. David Gonzalez helped me with my spare that was missing. Overall I am very happy and I highly recommend this place to everyone who wants to buy one of these beautiful cars. More
by Kagan
August 03, 2023
Placed an order for an EQS in 2022 with Tomas Donnelly and Rosie Sosa and paid my deposit. I follow up every few months and they assured me its in progress and do not worry. More than a year later and Rosie Sosa and paid my deposit. I follow up every few months and they assured me its in progress and do not worry. More than a year later I still don't have my car and they never provided update. I followed up again and they said they never placed my order in despite the fact that I made a deposit more than a year ago. Then they say they will refund my deposit but after multiple emails, they never refunded me. More
by tienvbui
Employees Worked With
Tomas Donnelly and Rosie Sosa
August 01, 2023
I have acquired 4 cars from this dealer over the last 15 years. I have received excellent service from every department. My salesperson, Ali Hashemi, made my recent transaction effortless and helped me get years. I have received excellent service from every department. My salesperson, Ali Hashemi, made my recent transaction effortless and helped me get the car I wanted. The service department is excellent. I received a phone call from the dealership just a few days ago because they showed a missed call from me and wanted to know if there was something I needed help with. Everyone in this dealership prides themselves in service and it shows. Free car washes are a great perk! Thank you MBLN. More
by cmack
Employees Worked With
Other Employees :
Alex Hashemi, Walter Balasan
July 31, 2023
Best service thus far! Definitely will come back and see Duke Maltin. Thanks again Duke! Definitely will come back and see Duke Maltin. Thanks again Duke! More
by Ashoffman84
Employees Worked With
