Mercedes-Benz of Laguna Niguel

EVERYONE from sales to finance to customer service to serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. serving my vehicle has been courteous and efficient. They treat you like part of their family. I love my new beautiful 2023 GLA SUV. More

Professional good job well done , on time also provided the best coffee and cookies in town . the best coffee and cookies in town . More

No problem with pressure sales, we informed what we were there to look at and why they immediately informed us what they had in stock the colors available and options. They gave us access to the vehicles an there to look at and why they immediately informed us what they had in stock the colors available and options. They gave us access to the vehicles and explained the differences in options warranty information. It was pleasant experience and I felt we could walk away without purchasing at anytime. More

Excellent service all the way around. Car was in an out on schedule time. All service was done professionally and thoroughly including a video of all parts dealt with. Service manager, Car was in an out on schedule time. All service was done professionally and thoroughly including a video of all parts dealt with. Service manager, and service technicians should be commended. More

This is my first time with Mercedes-Benz of Laguna Niguel. The experience was good. Amir helped me going through the whole process. He was very patient and helpful. I also would like to thank the gene Niguel. The experience was good. Amir helped me going through the whole process. He was very patient and helpful. I also would like to thank the general manager for solving the problem quickly and reasonably. Thank you all. More

I live in Clovis, California and this my second Mercedes that I’ve purchased from Laguna Niguel. It’s 300 miles from me. However, their outstanding customer service enticed me to go back. They showed a wil that I’ve purchased from Laguna Niguel. It’s 300 miles from me. However, their outstanding customer service enticed me to go back. They showed a willingness to work with me. They were knowledgeable, friendly and accommodating. I worked with Clayton and he was very timely and attentive In my purchase. He continues to support me with any questions or concerns I have. More

I got a brand new 2023 s580e, and Mercedes Benz of Laguna Niguel made that experience very pleasant. Mercedes Benz of Laguna Niguel has amazing offers that many other dealerships can not offer or even get cl Niguel made that experience very pleasant. Mercedes Benz of Laguna Niguel has amazing offers that many other dealerships can not offer or even get close to. I've been to many Mercedes Benz dealerships and this one was the most family like. They don't make you feel as you have been scammed or made a mistake buying a new car for a very high price. I am very pleased with my new car buying experience. More

Always up front with setting expectations. Great turn around time and comfortable loaner car. Fair prices. Great turn around time and comfortable loaner car. Fair prices. More

Great service for warranty issue. Previous visit took three hours for a scheduled oil change… Previous visit took three hours for a scheduled oil change… More

Very friendly and very professional staff , good timing and reasonable prize,. Special thanks to mr. Tarek . and reasonable prize,. Special thanks to mr. Tarek . More