Mercedes-Benz of Laguna Niguel

5 star service each and every time from the vehicle pick up to drop off. Service center is spotless and great amenities for those who choose to wait for their vehicle. Drop off your vehicle....never takes m up to drop off. Service center is spotless and great amenities for those who choose to wait for their vehicle. Drop off your vehicle....never takes more than 10 minutes. More

We were extremely pleased with Bernie Mendez, the salesperson, who was friendly, knew his inventory, and was honest and straightforward--no sales games. Price was excellent also. He was NOT an examp salesperson, who was friendly, knew his inventory, and was honest and straightforward--no sales games. Price was excellent also. He was NOT an example of, "Now that I sold you a car, I have no time for you." More

I had an amazing experience at MBLN and I'm glad I drove extra miles to receive the type of service I did. They were very patient and helpful in all processes. I was able to get the car of my dreams a drove extra miles to receive the type of service I did. They were very patient and helpful in all processes. I was able to get the car of my dreams and drive off with my custom Mercedes Benz CLA250. Great service and great care from very friendly and caring personnel. More

THE SALES AND FINANCE STAFF WERE EXTREMELY EFFICIENT, FRIENDLY AND EASY TO WORK WITH. THEY MADE BUYING A NEW CAR THE HAPPY EXPERIENCE ITS SUPPOSED TO BE..............DEFINITELY EARNED MY REPEAT BU FRIENDLY AND EASY TO WORK WITH. THEY MADE BUYING A NEW CAR THE HAPPY EXPERIENCE ITS SUPPOSED TO BE..............DEFINITELY EARNED MY REPEAT BUSINESS. WITHOUT A DOUBT A 5 STAR SERVICE PLUS DEALERSHIP. More

This electric smart lease was by far the easiest and nicest car dealership experience i have ever had! I will come back here everytime I will need a car and I won't be shy about sharing my experince wit nicest car dealership experience i have ever had! I will come back here everytime I will need a car and I won't be shy about sharing my experince with others. Thank you. More

Leased a 2013 smart car. The experience was wonderful and I never felt pressured by the process. I highly recommend the dealer to all.h and I never felt pressured by the process. I highly recommend the dealer to all.h More

Got a great deal on a new 2014 E350 from Steven Hall. He is always professional and courteous and knows how to deliver! Never had a problem with MB of Laguna Niguel and their service department is excellen is always professional and courteous and knows how to deliver! Never had a problem with MB of Laguna Niguel and their service department is excellent. No reason to go anywhere else. Very positive dealer environment and employees are very friendly and willing to assist with any questions about the cars. The new E class is a work of art, solid as a safe and the ride is exceptional. Can't go wrong with a Mercedes! More

I am a very busy person with a lot demands <- Not necessarily a good trait to have ;) I know, but Tim was patient and was able to deal with me. He was very quick in communication and didn't make me w necessarily a good trait to have ;) I know, but Tim was patient and was able to deal with me. He was very quick in communication and didn't make me wait around. He was able to transfer a vehicle to satisfy the specs that I was looking for. He went above and beyond when he stayed to wait for my vehicle to be delivered so I had it in time for the weekend. I am not a very flexible person in regards to time but Tim was able to work with me to make the process as quick and painless as possible. This is my first time at this dealership and I definitely recommend it to anyone. More

Mr. Rhine who helped me for this purchase is a very knowledgeable sale peronal. He answered all questions I was concerning about, and every people I met in this dealership is very friendly and professi knowledgeable sale peronal. He answered all questions I was concerning about, and every people I met in this dealership is very friendly and professional. They are helping customer for happy purchase, not just doing that for making money. This is the point I am really exciting about. More

I recently took my C250 coupe to MBLN for my “B” service and had an amazing experience with my service advisor, Scott Parry. He was exceptionally pleasant, had my loaner car pulled up and ready for me, and and had an amazing experience with my service advisor, Scott Parry. He was exceptionally pleasant, had my loaner car pulled up and ready for me, and had me on my way in just a few minutes. Scott called me when my car was ready to be picked up, and when I got there he had all my paperwork and my car washed and ready to go. I was so impressed with how efficient both the drop-off and pick-up process was, as well as how courteous the staff were. They definitely lived up to their “five star service at one star drive” motto, which is why I’m pleased to give them a 5 star review. More