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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

March 05, 2014

Outstanding commitment to customer and knowledge of the staff with car selection and financing. The cheerful attitude of Bernie Mendez is a pleasure and he made the sale fun. We were glad we came by.....Te More

by pbterry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Mendez and Andy Towns
Mar 06, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Terry, Congratulations on the purchase of your Mercedes-Benz! I am so glad to hear that you had an effortless experience with Bernie. Welcome to the family! Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 27, 2014

I advised Bernie before my arrival at the dealership that I wanted a quick and effortless experience. I purchased a 2013 Mercedes and drove away in less than 2 hours. More

by Dwicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernabe Mendez
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dwicole, Congratulations on your new Mercedes-Benz! I am so glad to hear that you had an effortless experience with Bernie. Welcome to the family! Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 26, 2014

I acquired my first Mercedes from MB Laguna Niguel in 2012 - the Sales Associate was upfront, helpful, patient and cooperative. I did 80% through phone and email and was in person to sign and pay for my More

by AjayMukhey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Stokes
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Ajay, First of all I would like to thank you for your continued loyalty. Second, Congratulations! I will make sure to let joey know how happy you are about getting into your dream car. We welcome you to the family and hope to continually work with you in the future. Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 26, 2014

We highly recommend this dealer. Our salesperson was friendly, attentive to our needs and professional. Bernabe Mendez provided us with 5-Star service along with an enjoyable, no pressure car buying exp More

by ampm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernabe Mendez
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Jim and Loretta, I can not describe how happy it makes me to see that you truly did have a 5-star experince with Bernabe. I will make sure to let him know how excited you are about his service. We welcome you to the family and we hope to continue to work with you for years to come. Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 25, 2014

The professional, no-pressure attitude and genuine knowledge about each vehicle class made the experience of working with David Noble an unforgettably good one. David Noble and I became good friends a More

by shepbentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Noble, Ray Hashemi
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Shep, Thank you so much for this great review, we could not be more pleased with your true 5-star experience. I will make sure to let David know about this glowing review. We welcome you to the family! Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 25, 2014

kevin galaviz is awesome...very professional and upfront. He and Lelia made the purchase experience pleasurable. I ended up paying thousands less for my CLA than other dealers charge. Laguna niguel Mercede More

by Dwynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin galaviz, Kevin Galaviz
Feb 27, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dwynn, Thank you so much for this great review about Kevin. Experiences like this is what we strive for, thank you and I sincerely hope you enjoy every mile in your brand new CLA! Thank you, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

February 16, 2014

Bernabe Mendez was my sales associate at the Mercedez Benz in Laguna. He helped me and my son purchase a 2014 Smart Car Coupe on Valentine's Day. It was an awesome experience working with Bernie. He was More

by ErinLandry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernabe Mendez
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Ms. Erin Landry, Congratulations on your new smart car! I sincerely hope you enjoy ever mile in your new car and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 16, 2014

THE MOST amazing dealership. I lost all faith in Mercedes when I went to Fletcher Jones and this dealership restored all of that. Specifically because of our service guy, John Mosqueta. He is so kind and rea More

by davia100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mosqueta, John Mosqueda
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Davia100, I'm ecstatic to hear that you had a 5-Star experience with John Mosqueta! I sincerely hope you enjoy ever mile in your Mercedes-Benz and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 16, 2014

Andy is personable and friendly and was most helpful in purchasing the car I wanted, needed and will enjoy. He made my first experience purchasing a Mercedes Benz an excellent day. Thank you Andy, you are More

by capobeach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dana, Congratulations on your new Mercedes-Benz! I sincerely hope you enjoy ever mile in your new car and when you show it to your friends, be sure to send them to MBLN so that they can receive the same buying experience that you enjoyed. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

February 06, 2014

Bernie was very helpful and insured that we walked out with the car and the deal we wanted. Great service and fast response to our emails and phone calls. Thank you Bernie. More

by Yels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Mendez
Feb 06, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Yels, Thank you so much for your kind words about our dealership. Experiences and reviews like these is what we strive for. Unfortunately, our ratings on sites like Yelp.com and Edmunds.com are lacking reviews like these. Do you think you would be willing to honor our dealership by copying and pasting this review on those websites? That would really help us out and reflect the passion we have for giving you a true 5-Star service. Thank you for your kind words as well as your business. We sincerely hope you enjoy every single mile in your brand new Mercedes-Benz! Thank you, Nathan Wehrli Social media and Marketing Assistant Mercedes-Benz of Laguna Niguel 949-347-3827 nwehrli@mblaguna.com

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