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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

November 15, 2023

Kosta was amazing as always. I have know him for several years and he is always quick to respond and provides amazing service. A simple call and he gave us a great deal on our d More

by Dorozco115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Kosta is the best. He makes every dealership experience easy! I've purchased three cars from him so far. I would definitely refer my family and friends to him. Thank yo More

by nectarkini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Etemad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Markow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

I had an excellent experience with Mercedes Benz Laguna Niguel this time. Kosta is very professional & helped me a lot, and made it easy for us. He went the extra mile to help. I appreciate his help, hospi More

by Joy.H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

3As an out of state 3500 Xl Sprinter Van RV owner, finding a reliable dealer to service our 2022 Pleasure Way Plateau FL has been a challenge until we found Mercedes of Laguna Niguel. The service tech More

by micklong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
November 12, 2023

What a great team Duke Maltin, Michael Ball and Nelli Voronin make ! We purchased 2 GLB 250 ‘s this past week and the service we received was superb.. More

by srichards1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Tony Valle is excellent. Good follow-up. Always responds to telephone calls in a timely manner and follows thru on everything. His boss, Michael Ball, (Sales Manager) is More

by Gary S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Etemad (5 STARS)
November 06, 2023

Cesar was wonderful as always. Kept me up to date on what was happening. Great service and the truly care about their customers. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
November 05, 2023

Bernie Mendez was a dream to work with when buying my perfect car. He was so patient with my financing getting approved. I would definitely recommend Bernie as a salesman and Mercedes-Benz of Laguna Ni More

by Galeee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelli Voronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Cesar makes my service experiences top notch …service is prompt, easy to schedule, free loaner car, good communication, and they wash my car too! More

by ginabobina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Romo in service
October 28, 2023

Service manager Matt had horrible attitude. They manipulated my paper work, blackmailed me, and lied. Refused to send the Forman with me to show him faults. I’d never heard or faced such a trea More

by ms.n2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt- service manager
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