Mercedes-Benz of Laguna Niguel

Professional Team Job well done by Steve Mead and Shawn Kandoori. For the first time instead of buying a brand new car we decided to try a used car and I think it was Job well done by Steve Mead and Shawn Kandoori. For the first time instead of buying a brand new car we decided to try a used car and I think it was worth it. Steve welcomed us one Saturday while we were shopping, drive test the GLK 350 I was interested that I found on line thru MB CPO website and bought/drive it home in less than two hours. What a breeze. First dealership we visited and test drive. Did my homework with my credit report, financing and used car pricing so I was ready. Was already loan pre-approved by WFB but Shawn offered me competitive rate thru MB so I accepted it. Open an MB cc w/ good rewards too and he gave me $ 50 MB gift certificate. While thru Steve they sent me a new floor mat. What a nice gestures from both of them. Appreciate their help and will recommend them & the dealership. Am happy w/ my cute SUV parked next to our C280 & SLK350. More

Five Star Service I made an online inquiry through Costco and received an email and call right away. We made an appointment and went through the process of finding my n I made an online inquiry through Costco and received an email and call right away. We made an appointment and went through the process of finding my new car. Bernie Mendez helped me find a great car with a great price. The best part of working with him? He didn't reek of commission breathe. MBLN was first class from beginning to end. Once I made it to finance to sign papers, Shawn Kandori took great care of me and my family. Dealing with Mercedes is a cut above any other car buying experience. I highly recommend going through Costco and dealing with Bernie and Shawn. More

Over 10 years of excellent service It is with sincere gratitude to Wayne Herbert that I write this note of appreciation to him. Wayne always takes care of me to the upmost. All I have It is with sincere gratitude to Wayne Herbert that I write this note of appreciation to him. Wayne always takes care of me to the upmost. All I have to do is call Wayne, tell him what I want and he gets me the answers fast. I purchased my first Mercedes when my son was 1 year old and he is now in high school. I will continue to be a client of MB Laguna because of Wayne Herbert. Thank you Wayne for always knowing what is the best next car for me and supporting my family and I throughout all these years. With gratitude and sincere thanks. Julie Locke Casper Laguna Niguel Client for over 13 years and owner of 6 cars with MB Laguna More

A high bench mark made taller All you have to do is take a drive down star drive to arrive at a little peace of Stuttgart Germany, Mercedes Benz of Laguna niguel. I had the pleasu All you have to do is take a drive down star drive to arrive at a little peace of Stuttgart Germany, Mercedes Benz of Laguna niguel. I had the pleasure of having my service light activate on my dashboard so being on the 5 retuning from a trip and having some Spare time on my hands I paid them a visit. At Laguna the vehicles only have one proud star on their hood but the dealership has five stars in my book. When I arrived I was promley greeted by there immaculate staff. I had the delight of being helped by there elite service advisor Mr. Cesar Romo who made me fully understand my vehicular needs he had my c class ready and washed even before I could finish my complementary coffee. I will be working with him again the next time I'm in. More

Wonderful Experience Had a wonderful experience purchasing my new 2014 CLA 250. Bernie Mendez was very helpful, and courteous. He found the right car with the right amou Had a wonderful experience purchasing my new 2014 CLA 250. Bernie Mendez was very helpful, and courteous. He found the right car with the right amount of options for me at the right price and he did it with class and professionalism. It was also a pleasure working with Shawn Kondori. He explained to me every option and step throughout the purchasing/finance process in an honest and friendly manner! I would buy my next Mercedes from these guys again. More

Great Service!!! Our 2003 E-320 has been excellent from the day we purchased it new from MBLN. The work that was just completed, was accurately estimated and completed Our 2003 E-320 has been excellent from the day we purchased it new from MBLN. The work that was just completed, was accurately estimated and completed perfectly to our satisfaction. More

Honesty and Integrity Thanks to my service manager, Eddie, for taking care of me and my car. The honesty and integrity of this dealership has put me in a position of not ev Thanks to my service manager, Eddie, for taking care of me and my car. The honesty and integrity of this dealership has put me in a position of not even product shopping when I need a new car. I will only buy Mercedes Benz and am totally pleased with the sales experience and the service experience. Eddie caring for my car is the absolute best experience I have had with car maintenance and I can't think of anything that would make it better. Kudos to Eddie and the dealership! More

Best cars in the world and the best customer service Thanks to Bernie Mendez and Mercedes-Benz Laguna Niguel for a wonderful car buying experience. Bernie was very accommodating, patient and was great at Thanks to Bernie Mendez and Mercedes-Benz Laguna Niguel for a wonderful car buying experience. Bernie was very accommodating, patient and was great at answering our numerous questions. After shopping for the right car for six months (we test drove almost every mid-size luxury SUV made) we decided on a beautiful ML-350. We’re extremely happy with the car and feel confident that we received a good deal. The atmosphere at MBLN is relaxed and inviting. We were treated very well. We highly recommend Mercedes-Benz Laguna Niguel and don’t forget to ask for Bernie. More

Great Experience! I went to this dealership on a rainy Sunday "just to look", and was pleasantly surprised to learn that a certified pre-owned Mercedes was in my price I went to this dealership on a rainy Sunday "just to look", and was pleasantly surprised to learn that a certified pre-owned Mercedes was in my price range! My salesman, Steve Mead, was awesome! I never felt pressured, negotiations were relatively painless, and he went to extra mile to make sure my experience was great! Very knowledgeable and personable, Steve made owning my dream car easy! Ramsay in financing was also very knowledgeable and friendly and extremely competent. The entire dealership is more than friendly, from the service department to the loaner department to the sales department. If you are looking for a new or gently used Mercedes, I highly recommend Steve Mead and Mercedes Benz Laguna Niguel! More