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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

November 06, 2014

Great customer service Bernie was extremely helpful and he helped us speed up the process and lease a new car. I am extremely happy with my new Mercedes Benz thanks to Berni More

by Monavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Monavid, Congratulations on your new vehicle! I'm not surprised that Bernie was able to get things done in a quick and efficient manner for you, all while offering a 5 star experience. I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 05, 2014

Repair of my R 350 My service was quick and everyone treated me so kindly. I wouldn't go to any other dealer, Eddie always takes excellent care of us. More

by Dmilewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Dmilewski, Thank you for your feedback. I'm pleased to hear that you continue to receive 5 star service from us, and know that you're in great hands with Eddie. We greatly appreciate your loyalty and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 04, 2014

The best service department in sourthern california I have personally had my cars serviced at Walters and Fletcher Jones, and Laguna Niguel has gotten it right. They know exactly how valuable my time is More

by brandonchatham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi brandonchatham, Thank you letting us know that Eddie is taking great care of you in our service department. It is especially pleasing to hear since you've had a personal experience at our competitors' stores and prefer to do business with us. We greatly appreciate your loyalty and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 02, 2014

Excellent Sales Experience! We had the pleasure of interacting with two of your sales professionals, Carson Helton and Bernie Mendez. Our experience was most definitely 5 star!. More

by pam.walker.1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carson Helton
Nov 07, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Pam, Thank you for your feedback. I'm truly happy that you have a 5 star experience with Carson and Bernie. Welcome to the MBLN family and I hope that you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 29, 2014

Professional technical consultant and work Well handling and professional experience. Patience listening the questions and precisely answering to give confident of this resolution on the task, More

by AlexLin10101973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Williams
Oct 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi AlexLin10101973, Thank you for your feedback. As the Director of Marketing and Communications, I'm pleased to hear that you truly had a 5-Star experience at MBLN. We appreciate your loyalty and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 29, 2014

Great experience! My husband and I have been buying our cars from Gerhard Jurinek for 25 years. He makes the process so easy for us. I wouldn't go to anyone else! Buyin More

by Alisonmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 30, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Alisonmom, Thank you for your continued business and loyalty. Gerhard is a great asset to our team, and I'm pleased to hear that he continues to deliver 5 Star service to you. We look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 29, 2014

"Five + One Star Service - Excellent Service Department" Job well done by Christian Williams and his technician. If you need to find a good service adviser, he is the one; very knowledgeable for the issues More

by sigx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Williams
Oct 29, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi sigx5, Thank you for your feedback. I'm please to hear that you experience 5 Star service with Christian and his technician in our service department. Thank you for your loyalty and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 22, 2014

Work with Tim Rhine for the Best Experience I’m a Newport Beach resident. A few years ago I was unsatisfied with my local MBZ dealer and decided to venture down to Laguna Niguel. I connected More

by laellael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Oct 24, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi laellael, Congratulations on your new vehicle! Tim, as well as all of us at MBLN, greatly appreciate your willingness to drive past other Mercedes-Benz dealerships to work with us. Thank you again for your continued loyalty, and I hope that you enjoy every mile in your new Mercedes-Benz. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 18, 2014

GREAT DEALERSHIP/EXCELLENT SALES REPRESENTATIVE I am pleased to say that my purchase of the Smart Electric car has exceeded my expectations.I have owned the little Smart for 2 weeks and could not More

by Sherry Reynen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ali Hashemi, John Maxwell
Oct 21, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi Sherry, I'm so pleased to hear that you're loving your new smart car, and that you have a 5 Star experience with us. Thank you for your feedback and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

October 13, 2014

Best MB dealership in O.C.! Came upon this dealership after wasting days negotiating with the unorganized clowns at Fletcher Jones. LNMB is a class act! First off, they treated More

by luv2gofast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Oct 13, 2014 -

Mercedes-Benz of Laguna Niguel responded

Hi luv2gofast, Congratulations on your new Mercedes-Benz and thank you for your feedback! Whether it's your very first Mercedes-Benz or one of many, each time you drive home a Mercedes-Benz should be an experience to remember, and I'm pleased that we were ultimately able to deliver that for you. I hope you enjoy every mile in your new car, and we look forward to assisting you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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