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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

January 28, 2015

5 Star Service We just drove home from Mercedes Benz of Laguna Niguel in my wife's brand new 2015 GLK350. The whole experience was very pleasant and we walked away w More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton, Ramsay Jerome
Feb 02, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi DH, Congratulations on your new GLK350! I'm pleased to hear that you had a 5-Star experience with Carson, Ramsay, and our dealership, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 28, 2015

5-Star Service from MBLN Sales Team Costa Spektor, sales at MLBN, spoiled me in attention, education of the car I was buying, and help after I purchased it. Highly Recommended!! Best!! More

by ssheida3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi ssheida3, Thank you for your feedback and 5-Star review for Costa. I hope you're loving your car, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 16, 2015

Great service and service adviser I had my CL600 serviced. Every dealership should have John Mosqueda. He is a gem. Great man, very helpful. Would come again.excellent service experien More

by Atam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Williams, John Mosqueda
Jan 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Atam, Thank you for sharing your five star service experience with us on DealerRater! We will absolutely share this review with John Mosqueda, and we look forward to seeing you again at our dealership! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

January 15, 2015

Always 5 Star Service at MBLN The thing that I like best about MBLN is the consistancy of excellent service that I recieve. I have been dealing the same individuals for a very lon More

by thomastucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Bolter, David Noble, Matt Moskal, Edgar Ceniceros, Jane Choi, Gary Casey
Jan 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Tom, Thank you for your great review! I'm so glad to hear that you had a 5-star experience with every single individual from Mercedes-Benz of Laguna Niguel. We truly appreciate your loyalty to our dealership and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

January 14, 2015

Great Experience- Costa is Awesome I never thought purchasing a car could be a fun experience, but it was. My wife and I researched the car we wanted and went in to take a look. We were More

by Magnus50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramsay Jerome, Shawn Kondori
Jan 14, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Magnus50, Wow, thank you for your rave review! I'm so pleased that you've truly received 5 Star Service on each of your visits to MBLN, and I'm grateful that you continue to give us the opportunity to assist you. I'll be sure to let Costa, Ramsay, and Shawn know just how happy you are, and hope you enjoy every mile in your new car! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 13, 2015

Costa @ MBLN made buying easy and fun! Back in Novenber I was on the fence between buying a BMW or Mercedes for my first luxury car purchase. I am so happy to have made the choice of a Merc More

by Maryc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
Jan 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Mary, Thank you for your great review. We are glad to hear after looking at other luxury vehicles, Costa was able to win your business with great customer service. We will be sure to let Costa know just how pleased you are. Congratulations on the new vehicle. We hope you enjoy every mile driven! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 11, 2015

My Experience(Sean) I would like to thank Ashley and Bernie for helping me buying my new Mercedes. They went through all options and informed me about the details. I can More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Kondori
Jan 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Sean, Thank you for your great review. We are glad to hear both Ashley and Bernie were able to help you out in this transaction. Congratulations on your new purchase and welcome to the Mercedes-Benz of Laguna Niguel Family! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 10, 2015

There CAN be joy in buying a car! Bernie Mendez was a joy to work with. MBLN is lucky to have him as a valued sales associate. He sets the bar very high for others to follow as it pe More

by Furn10sman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Furn10sman, Thank you for rating us 5 stars! We are glad to hear Bernie Mendez was able to help you in this transaction. Exceptional experiences like yours are what we strive for at Mercedes-Benz of Laguna Niguel. Thank you for your business and we look forward to seeing you again at the car wash! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel 949-347-3826 btaber@mblaguna.com

January 09, 2015

Excellent Car Purchase Experience at BMLN We just bought a car at MBLN and received VIP treatment including a great price. We contacted several MB dealers in the area and Bernie Mendez was the More

by jaestor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramsay Jerome, Erwin Artacho
Jan 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi jaestor, Thank you for your feedback. We're so glad that you gave us the opportunity provide you with 5-Star service for your business. I'll be sure to let Bernie just know how pleased you are. I hope you enjoy every mile on your new vehicle, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 08, 2015

Excellent Experience I did not expect to purchase my vehicle when I walk into the dealership. They offered my the best price on my vehicle and made the purchase process v More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramsay Jerome, Erwin Artacho
Jan 08, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Monique, Thank you for your great review! We are glad to hear that Bernie Mendez, Erwin Artacho and Ramsay Jerome were able to help you on your visit to MBLN. I'll be sure to let Bernie know how pleased you are and I sincerely hope that you enjoy every mile in your new vehicle. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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