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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

April 21, 2015

I am now a lifetime MBLN customer Working with Gene, Steve, Shawn and Edwin made the process smooth and rewarding. Thank you all for your team effort, I heart MBLN. Best Mercedes deale More

by CLAbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall, Shawn Kondori, Gene Russell, Erwin Artacho
Apr 21, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CLAbuyer, Thank you for leaving us this review! I am glad that the team at MBLN provided a 5-star experience which we are committed to delivering. We hope to see you on future visits and serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 15, 2015

Best Mercedes Dealer + Ray best salesman = Best Experience We bought our CLA250 yesterday...I have to say that this was the most pleasant experience buying a car that had exactly the options we looked for all More

by SallyEMalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
Apr 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi SallyEMalek, Congratulations on your new CLA! We strive to deliver a Mercedes-Benz buying experience that's "Different by Design" and I am pleased to know that Ray was able to provide that. We look forward to serving you in the future and I hope you enjoy every mile in your new car. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

April 11, 2015

Rip off artist and scammers. Do Not Trust These guys...especially Mr Edgar C who is the service manager. I bought my Sprinter van in June of 2010 less than 5 years ago. I have 96k More

by Han123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar Ceniceros, Scott Parry
April 03, 2015

Excellence at its best! I will always purchase my new car at Mercedes-Benz of Laguna Niguel! I recommend contacting Gerhard Jurinek to provide you with excellent service. H More

by jant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi jant, Thank you for taking the time to provide a review for us. I am pleased to hear that you received a 5-star experience. I will be sure to share your feedback with Gerhard as I know he will greatly appreciate it as well. We look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 31, 2015

Mercedes Benz is demonstrated the BEST by Laguna Niguel! We brought our business to Mercedes Benz of Laguna Niguel after having the pleasure of dealing with Ray Hashemi. He was a non pressure type sales pers More

by rwysmier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Shawn Kondori, Erwin Artacho
Apr 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi rwysmier, Thank you so much for leaving this review for our dealership and for Ray. Congratulations on the purchase of your new MLK350. I hope you and your wife enjoy every mile in your new car and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 25, 2015

Very Good Dealership..!!! I just leased a C class from these dealership for a second time few days ago.. Tim Rhine helped me again and I like my choice so much.. Such a friendl More

by Faraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Mar 26, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Faraz, Thank you for the great feedback. I am pleased that you received 5-star service from Tim and will be sure to pass this along to him. I hope you enjoy driving your new C-Class and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 23, 2015

Admittedly High Maintenance Buyer After a really, really bad experience at MB in Carlsbad, I drove North to Laguna only to receive over-the-top exceptional customer service. What can I More

by CLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Mar 25, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CLS, Thank you for taking the time to leave this review for our dealership and specifically for Carson. We strive to deliver exceptional customer service and I am glad that he succeeded in that. We hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 16, 2015

Excellent sales experience!! Ask for Steve Hall!! After being a long time Fletcher Jones customer, my father and I decided to randomly check out Mercedes-Benz of Laguna Niguel las More

by rr49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
Mar 16, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi RR49, Thank you for the excellent feedback! Steve is definitely passionate about both our product and our dealership, and always provides 5 Star service to our guests. We greatly appreciate your giving us the opportunity to earn your business and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

March 07, 2015

Steve C. Great folks, great place, great deals. If you are shopping for a vehicle you need to give them a call and take a test drive. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carson Helton, John Maxwell
Mar 11, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Steve C, Thanks for your feedback! We greatly appreciate your business and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mblaguna.com

March 03, 2015

Expert, friendly, efficient, highly credible team at MBLN! Everyone I met during my quick car buying experience was on their "A" game. My satisfaction with my new GLA 250 was of up-most importance to them and More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
Mar 05, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Priscilla, Thanks for the great feedback on Costa and your dealership experience. We're so pleased to have you as part of the MBLN family, and look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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