Mercedes-Benz of Laguna Niguel

Happy new Mercedes owner I was having car troubles for a year with my Chevy suv and decided it was time for an upgrade. I went to the Mercedes dealer with only the intention I was having car troubles for a year with my Chevy suv and decided it was time for an upgrade. I went to the Mercedes dealer with only the intention of comparing prices and looking for future purchases. I ended up driving away that same day (short hours later) with a new 2015 Mercedes Gla. Owning a luxurious car such as a Mercedes was always a dream. As an educator, I am grateful to be able to afford a luxury car and the purchase experience was wonderful and pleasantly fast. My auto dealer Bernie Mendoza was amazing! He is personable, good-humored, and genuine. He made the experience pain-less and made me feel at home. As I was ready to drive away he said "Welcome to the Mercedes family." A statement that resinated and made me feel prideful. I am a very satisfied customer and will highly recommend that my friends and family replace their cars with a Mercedes. Thank you soooo very much Bernie Mendoza!! -Happy new Mercedes owner More

Best Deal, Great Customer Service Over the weekend I tried 5 different luxury cars from 5 different luxury brands and the best experience I had with Mercedes-Benz of Laguna Niguel. Car Over the weekend I tried 5 different luxury cars from 5 different luxury brands and the best experience I had with Mercedes-Benz of Laguna Niguel. Carson was extremely helpful and very professional. He gave us a tour through the whole facility including service department. He answered every single question I had, I had a very nice test drive, he patiently explained and showed me every car feature and gave me the best deal on brand new E350. The whole process was just an awesome experience. More

Simple and straight forward Kevin helped me with the purchase of my new ML350 and lease return of my C250. I would say the purchase process was simple, straight forward has hassl Kevin helped me with the purchase of my new ML350 and lease return of my C250. I would say the purchase process was simple, straight forward has hassle free. I would recommend to give it a try here. They are willing to negotiate and help. More

Costa Costa Costa! We recently purchased a GL 450 and had a great experience with the whole car buying process. Rare, right?! This was all due to us having the pleasure We recently purchased a GL 450 and had a great experience with the whole car buying process. Rare, right?! This was all due to us having the pleasure of working with Costa. AKA the personable, knowledgeable, super tall, slightly funny Russian. With Tony's help he was able to give us an unbelievable deal. We could not be happier with our new purchase. We look forward to working with them again for our future needs. Costa and Tony are a true asset to Mercedes-Benz of Laguna Niguel. More

Excellence defined Joey Stokes, VIP Manager, has been so valueable due to her "product knowledge, integrity and professionalism. We are a 5 time return client which with Joey Stokes, VIP Manager, has been so valueable due to her "product knowledge, integrity and professionalism. We are a 5 time return client which with each experience it as been better than exceptional More

Top Notch Guys! Was looking for an additional car for the family and randomly came across one at the nearby MB of Laguna Niguel. Long story short, Russ Ellis made the Was looking for an additional car for the family and randomly came across one at the nearby MB of Laguna Niguel. Long story short, Russ Ellis made the entire process seamless and easy. These days the car buying process can either be a dream or a nightmare, all depending on the quality of service and professionalism you receive from the dealer/seller. Not the case when buying a car from MB Laguna. Russ, Gary, and Andre are a great group of guys and highly recommend working with any one of them. Even though the used vehicle I purchased wasn't a Mercedes, didn't make a difference because they were still just as professional and courteous just as if I were buying one of their flagship models. My family have been loyal customers of MB of Laguna for quite some time, and in light of my recent experience, I will most likely be one as well. Thank you guys. More

Excellent support from everybody I got what I want and I'm so happy going home with the car with me. Transaction was very smooth and easy. Good people and always supportive of what yo I got what I want and I'm so happy going home with the car with me. Transaction was very smooth and easy. Good people and always supportive of what you need. They really know what they're doing. More

Leasing experience I went to mb laguna for my second mercedes c class. The first time, Tim Rhine helped us and he was very friendly and patient. I was very satisfied tha I went to mb laguna for my second mercedes c class. The first time, Tim Rhine helped us and he was very friendly and patient. I was very satisfied that the second time I asked for him again. I had a great experience again. He was very patient and it was obvious that he cares about his costumers. The way he treats you shows that he is not there just to sell a car but to make it a good experience for you. If you ever want to get a mercedes , mb lagune is the place and Tim Rhine is the right person to go to. More

Buyer experience Andre Javardian was a true pro on customer service! I would highly recommend him for anybody in need of a new or used car! Keep up the good wok! Sinc Andre Javardian was a true pro on customer service! I would highly recommend him for anybody in need of a new or used car! Keep up the good wok! Sincerely Daniel Kemp More