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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

May 29, 2015

THANK YOU COSTA We are very happy with the help they gave us costa Russian explain step by step buying process and his a very nice person and very good sales guy. I More

by Kiketo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Moskal, Jane Choi
May 29, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Kiketo, Thank you for visiting our dealership and leaving this review for us. I am pleased that Costa was so helpful and really explained the buying process for you. We look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 25, 2015

The Best I have been dealing with MBNG for over ten years, and always with Amir. I lease, so we connect way in advance of the lease ending, and it has always More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh
May 26, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Bonnie, Thank you for the recent review and for being a loyal customer of ours for over 10 years! I'm pleased that Amir has provided such an exceptional experience and worthy of 5 stars from you. We look forward to serving you more in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 22, 2015

Satisfaction Duke helped my wife and I when we came in to lease our first Mercedes and at the end of our lease my wife fell in love with her car and decided to pur More

by Ron H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Choi
May 22, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Ron H., Congratulations to you and your wife on purchasing your Mercedes-Benz! I am pleased to hear that Duke has been so helpful and provides a positive experience each time you visit us. Thank you for your feedback and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 21, 2015

Best and easiest leasing experience I was shopping around for leasing a car, but i wasn't sure that what kind of car i went to MBLN and meet Steven Hall, he tried to help me and convince More

by Zahra h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hall
May 21, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Zahra h, Thank you for your feedback and review for Steve. I appreciate you taking the time to let us know the service that he offered and that it was worthy of 5 stars. I truly hope you enjoy every mile in your new C300 and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 18, 2015

5 Stars for 5 Star service! Costa actually LISTENED to what I did and did not want in a car...narrowed it down to two great choices and had me in a gorgeous More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Herbert, Ramsay Jerome, Gary Casey
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Wendy, Thank you for leaving this raving review for us! It's so great to hear that Costa, Wayne and the rest of the MBLN team were helpful, friendly and provided such a great experience. I hope you enjoy every mile in your new car and we look forward to serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 17, 2015

Love my new GL450 - thank you Ray!! I just traded in my Lexus and purchased a brand new GL450 from Ray Hashemi at MN Laguna Niguel. It was a wonderful, easy experience. Ray was very hel More

by happyMBowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi happyMBowner, Congrats on your new purchase and welcome to the MBLN family! I am pleased that both Ray and Ramsay provided a memorable buying experience and that you recommend them both. Enjoy every mile in your new car and we look forward to serving you again. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 17, 2015

Best car shopping experience I have worked with Ray on my last 2 cars from Mercedes laguna niguel. He is the best! He provides an easy stress free experience buying a car and real More

by Amanda8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
May 18, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Amanda8, Thank you for your review and congrats on another purchase of your new car from MBLN. I am pleased to hear that Ray really goes above and beyond and provided a 5-star experience for you. I hope you enjoy every mile in your new car and we look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 14, 2015

Internet Sales 4.5* I started my search via the internet. Found a couple of vehicles at MBLN. Was contacted by Bernie Mendez the internet sales manager. Worked w him thro More

by Shot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
May 15, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Shot2, Thank you for leaving this review for us and congrats on the purchase of your new SL! It's great to know that Bernie helped you with the buying process and he still delivers a great service when you returned. Have fun driving your new car and we look forward to seeing you next time. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 14, 2015

"Great deal and excellent service" Excellent service A+++ Communication, recommended to all... Thank you Ray, Im so happy to deal with you!!! Hope to deal with you again! Thank you for More

by Wei2869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
May 15, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Wei2869, Thank you for this raving review! I am so pleased to learn that Ray provided a service worthy of 5 Stars. I will be sure to pass this along to Ray since I know he will be happy to ready this. We look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

May 12, 2015

Excellent service and quality staff We recently went to Mercedes Laguna Niguel to trade in my c-class and upgrade to a larger car. Mark Hansen assisted us and was so polite, professional More

by Kirra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
May 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Kirra, Thank you for your feedback and congrats on trading in your C-Class for a new car! It's great to hear that Mark was so helpful and that you drive away happy and with a positive experience. We look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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