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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

July 10, 2015

Love my car. Thanks Kosta!! I had forgotten how special thencustomerbservie is! I had my last Mercedes 15 years ago and with the purchase of my new one I remember how great the M More

by Renee1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Kondori
Jul 13, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Renee1, Congratulations on the purchase of your new E330 Convertible! We strive to deliver a 5-star experience for every customer and I am pleased that Costa and Shawn came through on that promise. Please enjoy every mile in your new car and we look forward to seeing you at the car wash! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 09, 2015

Awesome salesman. I was talking to different sales associates at different dealers and ended up at Laguna Niguel. Great and efficient service, meet my demands and was w More

by Eunice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Choi, Ho Yi
Jul 10, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Eunice, Thank you so much for your feedback and welcome to the MBLN family! I am pleased to hear that your experience at our dealership and with Ho was a positive one. I truly hope that you enjoy every mile in your new car and we hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 08, 2015

Excellent service! My family and I have been customer of MBLN for over 14 years because of their exceptional service from the time that we either purchased or leased a c More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Stokes
Jul 10, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Oscar, Thank you for taking the time to leave this feedback for us here and for being a loyal customer of ours for so long. I am pleased to hear that Joey went above and beyond what you expected and helped you get the deal you wanted on your new car. I truly hope you enjoy every mile and we look forward to seeing you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 05, 2015

Amazing Dealership with Awesome Salesman! I went to Mercedes Benz of Laguna Niguel last week and had a great experience working with Ward Church. A very knowledgeable, patient, and a wonderful More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ward Church, Shawn Kondori, Jane Choi
Jul 06, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Annie, Congratulations on the purchase of your new CLA250 and welcome to the MBLN family! It's great to hear that Ward provided a wonderful experience and worked with you to really make sure you got the car you wanted. I truly hope you enjoy every mile in your new car and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

July 03, 2015

Simply Amazing!!! My business is literally 1 block away from a M/B dealer but because of reputation I went to Laguna Niguel for my new Sprinter purchase. From start to More

by CEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CEA, Thank you for taking the time to leave this review for us and congrats on the purchase of your new Sprinter! It's so great to hear that Nelli was so helpful and provided a 5-star experience for you. I hope you enjoy every mile in your new Sprinter and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 29, 2015

New CLS delivery June 27th. The CLS is a difficult car to come by with certain colors re the interior. Keven Marlow has been our sales guy from the get go, about 4 or 5 previous More

by CLS550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe, Matt Moskal, Shawn Kondori
Jul 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi CLS550, Congratulations on your new CLS550, and thank you for being loyal customers of MBLN and Kevin. I am glad that he provided such a positive buying experience and really helped you get the car that you wanted. Please enjoy every mile in your new car and we look forward to serving you again at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 29, 2015

Excellent service Our sales consultant, Carson Helton was wonderful. He was very helpful, friendly and really went above and beyond to help us. Jane was also very nice More

by chris
Recommend Dealer
Yes
Employees Worked With
Carson Helton, Jane Choi
Jul 01, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Chris, Thank you for taking the time to leave this feedback for us and welcome to the MBLN family! I am pleased to hear that Carson provided a buying experience worthy of 5-stars and that Jane delivered a friendly service as well. I hope you enjoy every mile in your new car and we hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 28, 2015

Best Buying Experience Hands Down Steve Hall was great to work with! It was a quick, easy and a painless experience. I wouldn't go anywhere else for a Mercedes Benz especially after ma More

by JMarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Bolter, Steve Hall, Ramsay Jerome, David Kim
Jun 29, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi JMarin, Thank you for taking the time to leave this review for us and congratulations on purchasing your new Mercedes-Benz! It's great to hear that Steve provided a easy and painless experience and that he helped you get into the car you wanted. I hope you enjoy every mile in your new car and we look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 21, 2015

The best dealership I have EVER bought a car from! MBNL is an awesome dealer! I have leased or bought a lot of cars over the years. Many of them high-end, and MBNL was absolutely fantastic to deal wi More

by schusterm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi schusterm3, Thank you for leaving us this raving review! We strive to provide a 5-star experience for our customers and I am so pleased to hear that Bernie came through on this promise. Please enjoy every mile in your new car and we look forward to seeing you at your next visit. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

June 20, 2015

Loving my new car!!, Went in yesterday to purchase a pre-Owned car that I saw online. Ray Hashemi helped me throughout the whole process! He was super nice and worked his More

by YeseniaV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Dustin Norman, Jane Choi
Jun 22, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi YeseniaV, Thank you for taking the time to leave us this feedback, and welcome to the MBLN family! I am pleased to hear that Ray provided a 5-star service and that he made you and your family comfortable. I hope you enjoy driving your new car and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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