Mercedes-Benz of Laguna Niguel

Tim Rhine Will Do More Than You Asked For I was looking for a particular interior color for my MB and Tim Rhine went beyond what was asked and found the car that I wanted. He also provides ver I was looking for a particular interior color for my MB and Tim Rhine went beyond what was asked and found the car that I wanted. He also provides very good after-sale service. Highly recommend Tim to anyone who wants to have a pleasant car buying experience. More

Best Dealership Experience I've Ever Had! Ray Hashemi helped me purchase the perfect C250. I'm in love with it and the process was smooth and professional. Even though I was buying a little C2 Ray Hashemi helped me purchase the perfect C250. I'm in love with it and the process was smooth and professional. Even though I was buying a little C250, the service I received felt like I was buying an S65. Overall great experience and I can't wait to buy another car from Ray and MB Laguna Niguel. Thanks! More

Great Customer Service Arnold Alix helped me. He listened to what I wanted, and gave me exactly the car I wanted and the payment as well. He calls me to follow-up the next Arnold Alix helped me. He listened to what I wanted, and gave me exactly the car I wanted and the payment as well. He calls me to follow-up the next day, and calls me back every time I have a question about my car. I highly recommend Arnold and his dealership to those seeking a Mercedes Benz. More

A Very Pleasant Experience Ward Church was wonderful. He made the entire buying experience easy, fast and efficient. His customer service surpassed many that I have had in the p Ward Church was wonderful. He made the entire buying experience easy, fast and efficient. His customer service surpassed many that I have had in the past. I would recommend Laguna Niguel Mercedes Benz to everyone and I would say to definitely see Ward!!!!!!! More

A Wonderful Experience All The Way! Mike Marotta went above and beyond in helping me get into my fully loaded C350 MB and he exceeded all of my expectations.. He went out of his way to g Mike Marotta went above and beyond in helping me get into my fully loaded C350 MB and he exceeded all of my expectations.. He went out of his way to get me into a car that I didn't think that I could afford and walked me through the whole process. I would recommend him to anyone who is looking to buy or lease a Mercedes-Benz, he will find you the perfect car with a comfortable payment. An awesome experience all the way around! More

Truely a star staff! I've been eyeing an E wagon for some time now, and when I was ready to purchase, it was difficult to find exactly the one I want as inventory is low f I've been eyeing an E wagon for some time now, and when I was ready to purchase, it was difficult to find exactly the one I want as inventory is low for the 2016 models. Russ Ellis was able to locate the exact vehicle I wanted and negotiated the price online. I'm not sure how much work went behind doing the dealer trade, getting the sales manager to agree on a price for the vehicle, but once we came to the agreement online, all I had to do show up and sign docs! How awesome is that? No awkward negotiations at the dealer, no "let me see what else we can do to agree on a better price" or walking away disappointed because I didn't get my car after spending time at the dealer like my experience at Fletcher Jones. Jane Choi in the Finance Department was also great when completing the final paperwork for the car. I have to say that our experience at Mercedes Benz Laguna Niguel has been amazing, from our first point of contact, until the final handshake and even after we got the car home, Russ and the crew at MBLN have definitely provided 5 star service. I would not hesitate to recommend him or his dealer to anyone! More

Great Used Car Buying Experience We were looking for a used SUV this Labor Day Weekend and knew that MBLG might have a well cared for trade in or two. We weren't sure how low the pric We were looking for a used SUV this Labor Day Weekend and knew that MBLG might have a well cared for trade in or two. We weren't sure how low the prices would be though. After all, MBLG is a fancy dealership with top of the line cars. Well, we were pleasantly surprised by the selection of quality used SUV they had; Audi, Lexus, Jeep, Toyota, etc. Magically, they had exactly the car we were hoping to find, with low miles, in the color we wanted, and on sale! We test drove it and were impressed with the immaculate and well cared for vehicle, as well as the politeness and no pressure atmosphere at the dealership. Our salesman, Mark Stueber, was low key, patient and polite, as we made our decision. He even stayed late so we could take a second test drive. Our kids were happy waiting in the beautiful lounge which has a tv and toys for kids. After reaching a deal (calmly and quickly), we were escorted to the Finance Department, where John Maxwell wowed us with his lightning fast, and efficient, financing. This guys must be the fastest and most talented finance guy in the west!! As we left, Mark escorted us out and reminded us that we should stop by sometime and take advantage of free car washes for life (of the vehicle, of course). Wow! And it's not even a Mercedes. We love our shiny new (to us) Toyota Sequoia! Thanks, MBLG!! More

FIRST CLASS OPERATION David Kim,is the consummate professional,he and his team should be training other franchisees how to conduct such professional operations.This team m David Kim,is the consummate professional,he and his team should be training other franchisees how to conduct such professional operations.This team makes this a spectacular customer experience.. More

Great experience! Very happy with my new MB. Everything from pre-sales to the test drive to closing the deal (including going through finance, which in my experience is the least pleasant part of Everything from pre-sales to the test drive to closing the deal (including going through finance, which in my experience is the least pleasant part of the buying process) was excellent. Jessica Siangco was very helpful and knows well the MB cars. Thanks for making it such a nice buying experience. More

Great Experience Went to check our lease options for a new Mercedes. Met with Ray and had a great experience. I would defiantly recommend him to friends and family. Gr Went to check our lease options for a new Mercedes. Met with Ray and had a great experience. I would defiantly recommend him to friends and family. Great experience! Everything was fast and efficient. More