Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 1,565 reviews
Thrilled with our 2015 E400 We went to Mercedes Benz of Laguna Niguel not really expecting to walk away with a car that day, In fact, I waited in the car while my husband shoppe We went to Mercedes Benz of Laguna Niguel not really expecting to walk away with a car that day, In fact, I waited in the car while my husband shopped the lot. But Kosta did a REALLY good job of listening to what we were after and met our needs. Kosta does an exceptionally good job of listening to everything we said and the information we gave him. We left the lot to eat and he called and didn't mess around - he gave us a very clean offer that we felt more than comfortable with. We drove back to the Dealership and purchased the car. Kosta is very good at what he does and did a great job making us feel heard, respected, and it was the best experience we have had with purchasing a vehicle and we have bought from Audi, BMW, Ford, and Lexus in recent years. We are 100% satisfied with the experience and with our gorgeous car. Thank you Kosta and Ramsey for making the experience not only painless, but enjoyable too. More
Great Buying Experience! I visited Mercedes-Benz of Laguna Niguel with the hopes of making a great deal on a C250, and not only did I get a great price, but I received fantast I visited Mercedes-Benz of Laguna Niguel with the hopes of making a great deal on a C250, and not only did I get a great price, but I received fantastic service as well from my salesperson Mark Hansen. I would recommend this dealership and Mark for all your Mercedes-Benz needs. More
Easy breezy Had MB for over 25 years and this dealership is by far the best all around. No high pressure and good service. Kevin Marlowe, our sales Rep made the Had MB for over 25 years and this dealership is by far the best all around. No high pressure and good service. Kevin Marlowe, our sales Rep made the process easy , breezy. Would highly recommend him. More
MBLN did it again, another great experience! Going into my second lease, I was nervous the process wouldn't go as smooth as my first; you always hear those horror stories once they've got you hoo Going into my second lease, I was nervous the process wouldn't go as smooth as my first; you always hear those horror stories once they've got you hooked! However, Tim Rhine, my sales manager, catered to my every need and went to bat yet again for me. He knew price was a major factor for me, but also knew my personal love with the c250 coupe and it's high end amenities. His partnership is authentic and is the main reason why I will continue to drive a mercedes-benz for many years to come. I 100% trust his judgement and know that he genuinely cares about my well being, in addition to his many other returning clients. A huge thank you to Tim and the entire staff at MBLN for their continued 5 star service. More
Lied to and no response to follow up On 11/20/15 we came to Mercedes-Benz of Laguna Nigel and purchased our 2012 S550. We knew what we were looking for and had financing from our credit On 11/20/15 we came to Mercedes-Benz of Laguna Nigel and purchased our 2012 S550. We knew what we were looking for and had financing from our credit union. We had even agreed to a price beforehand if we liked the vehicle when we arrived. The facility is gorgeous and the young ladies who greeted us were super accommodating. After seeing the vehicle and test driving it, we decided to buy. However what started out to be a great experience ended there. We had been extremely clear from the start that we had our own financing and did not want to apply for anything but after some prodding we agreed to do a 10 day option contract so that we could take the vehicle home that evening (instead of returning the next day with a check) with the condition that we were not applying for new financing. Shawn Kondori the finance manager hid the fact that he reapplied for a auto loan with our credit union and when asked what he was doing he told us he was only submitting the needed docs to the credit union. We found out a couple days later when we saw the credit inquiries. We called and emailed Shawn several times to address but he never responded. We cancelled his application and finished our original loan application. Adding to our terrible experience with Shawn, the dealership did not take care of everything on the vehicle before we left and we have had to return to the dealership twice to address :-( After no responses to emails we sent certified letter on 12/11/15 to the General Manager Pat Bolter and the General Sales Manager David Kim in order to resolve the dishonest behavior of Shawn Kondori and the lack of customer service regarding issues around our purchase. We are currently waiting for a response. More
Extemely professional and friendly dealership! Andre Javardian was very helpful and receptive to our requirements and needs. We felt very comfortable with him which made our purchase a positive ex Andre Javardian was very helpful and receptive to our requirements and needs. We felt very comfortable with him which made our purchase a positive experience. We will recommend Andre and MBZ of Laguna Niguel to our family and friends! More
Great Service I have one to this dealer several times since is near where i live, and this is the first time they assist me in a professional way, from the moment I I have one to this dealer several times since is near where i live, and this is the first time they assist me in a professional way, from the moment I enter to the dealer to the moment I left, a very professional Sales Representative named Cyrus had the courtesy to provided all the information I needed and to follow up on it with out any pressure, that professionalism made me get a Car from him. Thank you Cyrus More
Unbelievable Car Buying Experience! Rarely does anyone walk out of car dealership feeling that they had a great experience, especially when you're trying to negotiate a deal with a hungr Rarely does anyone walk out of car dealership feeling that they had a great experience, especially when you're trying to negotiate a deal with a hungry infant, 2 year old and 4 year old. Our salesman Kosta "Russian" redefined the car buying experience for my family and I. He treated our kids like family and worked hard to meet our expectations to get us into a car that fit our budget. Kosta's humor, work ethic and most importantly PRICING won us over. We couldn't have asked for a better experience from a salesman who is clearly the best in the business. Thank you "Russian"! More
Total satisfaction Kerry Sullivan was excellent! Frienfly professional and quite knowleageble After looking at cars the experience Was so pleasanr That i leaased 2 Kerry Sullivan was excellent! Frienfly professional and quite knowleageble After looking at cars the experience Was so pleasanr That i leaased 2 cars They made it easy and effortless More
You are the best, David !! David is an extraordinary human being, loving, kind and compassionate. He is laid back and easy to work with, and immediately put us at ease. He is David is an extraordinary human being, loving, kind and compassionate. He is laid back and easy to work with, and immediately put us at ease. He is extremely knowledgeable about the Mercedes products and led us to just the right car for our needs. I would recommend him to anyone looking to buy or lease a MB. I previously purchased an E-320 from MBLN and their attitude and service is outstanding, in addition to being a beautiful facility. Thank you David for making this an enjoyable experience Norman and Barbara More