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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,565 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,565 reviews

January 04, 2016

The Best MB dealer This is the best Mercedes-Benz dealer. I got my second Mercedes here and they are simply the best. All staff personal from main desk to car wash peopl More

by barini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Helton, Kevin Galaviz, Christian Williams, John Maxwell, Ramsay Jerome, Erwin Artacho
Jan 04, 2016 -

Mercedes-Benz of Laguna Niguel responded

HI Barini, Congratulations on your new Mercedes-Benz. We appreciate your continued business and loyalty, and look forward to assisting you with all your future Mercedes-Benz needs. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 02, 2016

My fourth new MB from LNMB......why? Best dealer in SC After visiting two other dealers, closer to home, it became apparent Luguna-Nigel is the right choice. This dealership has my highest recommendation. More

by Afterburner321
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe, Jane Choi
Jan 04, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Afterburner321, Congratulations on your new vehicle. I'm so happy to hear that you've found a new home for all your Mercedes-Benz needs with us; we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 02, 2016

Great Experience Just bought a smart car! Tim our sales guy was professional, courteous, passionate about selling cars, and easy to work with. He made our experience o More

by SmartyCar44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Jane Choi
Jan 04, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi SmartyCar44, Congratulations on your new vehicle and welcome to the MBLN family. Tim is a great sales representative and will take exceptional care of your whenever you need assistance. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 01, 2016

Bought from them again I bought my second E-350 from Steve Meade... Great guy and he doesn't play games. Good luck with your new purchase and give Steve a call. More

by Donnie
Recommend Dealer
Yes
Employees Worked With
Steve Mead
Jan 04, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Donnie, Thanks for your feedback. I'm pleased to hear that Steve provided you with 5-Star service and I hope you enjoy every mile you drive in your new vehicle. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 31, 2015

Great satisfaction, repeat customer I got my first C320 in 2001 from this Mercedes Benz of Laguna Niguel with their reputation and service for past almost 15 years I come back to the sa More

by Ginny C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Dec 31, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Ginny, Thank you for your continued business and loyalty. I'm pleased to hear that you had a 5-Star experience with Tim and are loving your new C300. We look forward to continuing to serve you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 30, 2015

Wonderful Treatment The best experience purchasing a new car. No sales pressure to purchase. Curtious and very helpful sales person. Wonderful facility with complimentary More

by ritagr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Kondori, Hakan Okcuoglu
Dec 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Ritagr, Thank you for your feedback. We appreciate your giving us the opportunity to provide you with 5-Star service. Congratulations on your new vehicle, and we look forward to seeing you enjoy a cup of Starbucks Coffee in our STAR Member lounge, while your vehicle enjoys a complimentary wash, soon. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 30, 2015

A Great Buying Experience I believe that the key to a great car buying experience in the Sales Representative and for us it is Tim Rhine. We were a customer of this dealership More

by Mike T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rhine, Ramsay Jerome
Dec 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Mike T, Thank you for giving us another chance to earn your business. Tim does an exemplary job of delivering our Five Star Service at One Star Drive promise to all of his guests, and I'll be sure to let him know just how much you value him. I hope you're enjoying both vehicles, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 28, 2015

Best Mercedes-Benz Dealer Bernie helped us twice in leasing brand-new E350. Bernie is the best!!! Bernie is straightforward, no-nonsense and gave us the best deal straight. Nev More

by Yalan Z
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kondori
Dec 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Yalan Z, Thanks for your rave review for Bernie Mendez and our dealership. I'm pleased to hear that you received Five Star Service at One Star Drive, and hope you enjoy every mile in your new E350. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826

December 24, 2015

My 2016 C-Class I have bought my 2016 C-300 From Mercedes-Benz of Laquan Niguel, all Mercedes-Benz have the same inventory, therefore Dealership itself is not that im More

by my car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
Dec 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi my car, Thank you for driving all the way from San Diego to trust us with your business. I will let Ray know how pleased you were with the experience, and hope you enjoy every mile you drive in your new C300. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

December 24, 2015

Great Experience It was time to return my lease and get a new car. My family lives in Laguna. My wife and I decided to stop by and just test drive a car with no inten More

by Louay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamer Fanous, Jane Choi
Dec 30, 2015 -

Mercedes-Benz of Laguna Niguel responded

Hi Louay, Thank you for your feedback. It's always great to hear when a guest is excited about their Mercedes-Benz purchase, especially when they weren't planning on making one! Congratulations on your new car and welcome to the MBLN family. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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