Mercedes-Benz of Laguna Niguel

Great dealership! Everything I ever heard is positive. It has been an absolute joy having Ray Hashemi work with me on the purchase of my car. I have not purchased a vehicle in many years and the experien It has been an absolute joy having Ray Hashemi work with me on the purchase of my car. I have not purchased a vehicle in many years and the experience has entirely changed. Ray demonstrated great patience in guiding me through all the purchasing procedures and, especially, answering questions I have had in learning the functions of my car. I would recommend his services to everyone! More

Excellent Customer Service! Thank You Cesar Romo! My seat was fixed, and I was provided with excellent service! Appreciated the unloading of many things from the trunk. You made it a non stressed d My seat was fixed, and I was provided with excellent service! Appreciated the unloading of many things from the trunk. You made it a non stressed day for me! More

Andre Javardian at MBZ Laguna Niguel If you're looking for a pre-owned MBZ, quickly make an appointment with Andre. He is courteous, professional, and extremely knowledgeable. 5 star expe If you're looking for a pre-owned MBZ, quickly make an appointment with Andre. He is courteous, professional, and extremely knowledgeable. 5 star experience! More

Bernie Mdendez Bernie is extremely accommodating and helpful. The service I received was extremely prompt and professional. Unlike other dealer, they want you to be Bernie is extremely accommodating and helpful. The service I received was extremely prompt and professional. Unlike other dealer, they want you to be happy with your purchase instead of just pressure you into a deal that you don't want. I wanted a customized Mercedes GLE 400 and no other dealership was willing to take the time and work with me, but Bernie from LAGUNA NIGEL took his time and got me the car I wanted. Originally the time frame for my car was expected to be a lot longer, but it came a lot earlier than expected!! super stoked and excited!! THANK YOU BERNIE. More

Best service ever We bought out 2016 E350 through Costco car program. Ray Hashemi found the exact car i wanted in Northern California. They shipped it down and i had i We bought out 2016 E350 through Costco car program. Ray Hashemi found the exact car i wanted in Northern California. They shipped it down and i had it within a week. RAY made it so easy, and he was so friendly, accomodating, informative, and professional. He made our experience at Mercedes Laguna Niguel a pleasure. More

First Mercedes If purchasing a Mercedes please see Cyrus he is truly a perfect Sales and Gentleman. I purchase my first Mercedes , he made me feel so at ease and ma If purchasing a Mercedes please see Cyrus he is truly a perfect Sales and Gentleman. I purchase my first Mercedes , he made me feel so at ease and made the process much easier and relax without pushing for the Sale. He worked with me and husband to get it us the prices and car that I much wanted. Thank you Cyrus for making our purchase a special one! More

Kerry Sullivan I gave the 5 star rating because it describes Kerry. He was pleasant and eager to provide superior service and he delivered. I would recommend him to I gave the 5 star rating because it describes Kerry. He was pleasant and eager to provide superior service and he delivered. I would recommend him to family and friends. More

Wonderful sales experience We purchased a S - class mercedes from Mark Hansen. We cannot say enough good things about our experience. Mark is knowledgable, friendly and delivere We purchased a S - class mercedes from Mark Hansen. We cannot say enough good things about our experience. Mark is knowledgable, friendly and delivered a no pressure sale experience. Overall a wonderful experience from the moment we stepped into the door! Thank you ! More

Steve Turner - Auto Professional My wife and I had a unique experience last Sunday, window-shopping for a car for my wife at Mercedes-Benz of Laguna Niguel whereupon we had the good f My wife and I had a unique experience last Sunday, window-shopping for a car for my wife at Mercedes-Benz of Laguna Niguel whereupon we had the good fortune of meeting Steve Turner. Many of us would rather have a root-canal than shop for a car, step on the lot with your little toe and get swarmed, right! But what a refreshing difference Mr. Turner made, low-key, knowledgeable and friendly. He answered all our questions and provided insightful guidance. When we were done window-shopping, we drove away in my wife's E350, sorry Lexus! More

Highly Recommend! Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was Kosta Spektor did an incredible job making our buying experience and process a pleasant one. From the moment I stepped on the lot Stephen Turner was friendly, helpful, patient and informative. Believe me, I asked many questions and the answers came back from someone who felt more like a friend helping with advice. We felt very good about our purchase and the price due to Kosta and Stephen's up front and to the point approach. There was never any pressure, and they answered our questions with candor and sometimes much needed humor. Kosta tried to take the stress out of buying and made the experience one that included many smiles! My wife and I appreciated his professionalism and transparency. I would highly recommend everyone at Mercedes-Benz of Laguna Niguel. Our purchase process was efficient , transparent, efficient and very, very friendly. I would also like to point out that Shawn Kondori was also very helpful, knowledgeable and informative through our Finance process. Thank you everyone! More