Mercedes-Benz of Lafayette - Service Center

Was not satisfied with service. Wait time was too long. Service should not take more than 5 hours if you bring vehicle in as scheduled by service tech.you should be told the allotted time. Service should not take more than 5 hours if you bring vehicle in as scheduled by service tech.you should be told the allotted time. More

Service Overall experience was great. Greeting me right away, time efficient, honest. Very friendly. Communication was pleasant. Like the use of text when car Overall experience was great. Greeting me right away, time efficient, honest. Very friendly. Communication was pleasant. Like the use of text when car was ready More

Service was prompt. All employees I encountered were friendly and helpful. I was very pleased with their service. I hope I am always treated so well!! was prompt. All employees I encountered were friendly and helpful. I was very pleased with their service. I hope I am always treated so well!! More

Service was good but had damage to my car. Check engine light, seat cover replacement, vent noise and gas door not opening. Ths work was done by the next day buy my door was torn during work a Check engine light, seat cover replacement, vent noise and gas door not opening. Ths work was done by the next day buy my door was torn during work and has to be repaired. Now I will be without my car for another day. More

Service work Great job guys !! Moss Motors #1 dealership for Mercedes Benz. I would recommend them to all my family & friends in and around acadiana area & out Great job guys !! Moss Motors #1 dealership for Mercedes Benz. I would recommend them to all my family & friends in and around acadiana area & out of the area. More

Superb service The staff is very friendly and helpful. The new facility is top of the line. Patrick Guillory is always professional and nice, even when he’s pulled i The staff is very friendly and helpful. The new facility is top of the line. Patrick Guillory is always professional and nice, even when he’s pulled in several directions. More

Courteous, friendly-family atmosphere with standard professi Courteous, friendly-family atmosphere with prompt interaction cognizant of “my time”. Kim Coulvillion and Lester Jones have great interpersonal skills Courteous, friendly-family atmosphere with prompt interaction cognizant of “my time”. Kim Coulvillion and Lester Jones have great interpersonal skills and comforting knowledge that build trust in this industry. More

Service Always excellent service. Chad’s friendly and outgoing demeanor makes service visits a pleasure. I have recommended MB of Lafayette to many friends an Always excellent service. Chad’s friendly and outgoing demeanor makes service visits a pleasure. I have recommended MB of Lafayette to many friends and family members. More

Check non-start issues and low tire pressure Took care of issues quickly and efficiently. Good service experience. Replaced car battery and put new warranty tire on. All done within an hours time Took care of issues quickly and efficiently. Good service experience. Replaced car battery and put new warranty tire on. All done within an hours time frame of entering the department. More

EXCELLENT!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! Everyone had a big smile, very nice!! We just Love it there!! The Jones. More