Mercedes-Benz of Lafayette - Service Center

Mercedes Benz of Lafayette is a outstanding dealership and their service department is awesome. A-1/60,000 multi service inspection was addressed & completed. Thanks and their service department is awesome. A-1/60,000 multi service inspection was addressed & completed. Thanks More

The service representative Kim was very friendly and helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. More

I had a wonderful service experience thanks to Kim. She is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. More

Great management and such personal customer service. The kind of service that even surpasses the expected service in this price point. Never heard the word no kind of service that even surpasses the expected service in this price point. Never heard the word no More

Me. Kim is always Very accommodating! Kind and thoughtful staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! More

Ms Kim did an excellent job from the beginning to the end. I trust I’m her knowledge as well the mechanic who did service B in my SUV.. Me . Guillory always check the work that had been done. I’m very pl end. I trust I’m her knowledge as well the mechanic who did service B in my SUV.. Me . Guillory always check the work that had been done. I’m very pleased. More

Service I'm from Colorado, and was connected to Moss MB on Friday 1/17 about a problem with my vehicle's navigation system. Service scheduled an appointment f I'm from Colorado, and was connected to Moss MB on Friday 1/17 about a problem with my vehicle's navigation system. Service scheduled an appointment for Monday 1/20 to look at the problem. Amazing! The dealership I purchased the vehicle from would probably have had a 6 week waiting list for an appointment. Thank you. More

Mitch and the team are always great and providing great service! I can always count on them to get me in fast and take care of my car! service! I can always count on them to get me in fast and take care of my car! More

Always great service! Chad and Kim are great. Love their awesome attitude. Usually not long at all waiting for analysis and completion of work. Thanks. awesome attitude. Usually not long at all waiting for analysis and completion of work. Thanks. More

Couldn’t ask for better service and service personnel ! The 2020 GLE350 loaner makes me want a new one ! Thank you Mercedes Benz of Lafayette The 2020 GLE350 loaner makes me want a new one ! Thank you Mercedes Benz of Lafayette More