Back

Mercedes-Benz of Lafayette - Service Center

Lafayette, LA

not yet
rated
83 Reviews

83 Reviews of Mercedes-Benz of Lafayette - Service Center

Sort by
October 16, 2020

I appreciate how Chad facilitated my service. It was painless. It was consistent with the routine excellence, but also reflected added concern and effort during the generally stressful times we are expe More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
October 03, 2020

The facility is amazing and very clean. The entire staff is very friendly and professional! I wouldn’t want to take my vehicle anywhere else. More

by bseaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
October 02, 2020

Excellent dealership with excellent service! The manager Pat was so helpful. Ms. Jenn helped choose the perfect car. Mitch helped me with getting it fixed and with insurance! More

by Marilynkayrandolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Fann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
September 28, 2020

Everything was great. No problems whatsoever. All done with courtesy & prompt attention. The wait wasn’t long, however snacks & drinks were available if needed. Thanks! More

by ccedars1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
September 25, 2020

The service was great. Forgot the man at front desk name. He was a great helping me connect to my app. Then escorting us to service to have car seat checked. Chad Leblanc wax also a heat help. Service w More

by A Celestine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad leBlanc
August 05, 2020

Very efficient and courteous staff. Service was done in a timely manner. Explained was was recommended and also the service to the vehicle. Good job ! More

by Diane
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Lester is truly a professional in all aspect of salesmanship . He is not pushy, take time with customers and display a great attitude. I will recommend other customers to Mr. Lester. More

by jacksonray54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
July 08, 2020

Very friendly and respectful. Went out of her way to help. She met every need an question I had. Felt like family. She kept me updated on my service work. More

by randyrod
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2020

Outstanding Customer Service! Prompt, efficient, professional, precise, and courteous. This was a very pleasant and well executed maintenance episode that needed to be done and was handled quite we More

by JP
Recommend Dealer
Yes
Employees Worked With
My apologies. I do not recall his name, but the young man who took care of me was outstanding!
April 09, 2020

Moss Motors of Lafayette Louisiana took care of me for Moss Motors of Lafayette Louisiana took care of me for my A7 Service maintenance on my Mercedes. They have always been very nice and helpful to me. More

by gramsie45
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad. ?
1
...