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Mercedes-Benz of Lafayette

Lafayette, LA

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rated
146 Reviews

6142 Johnston St.

Lafayette, LA

70503

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Showing 146 reviews

November 01, 2018

Service Always excellent service. Chad’s friendly and outgoing demeanor makes service visits a pleasure. I have recommended MB of Lafayette to many friends an More

by CarGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Leblanc
October 31, 2018

Courteous, friendly-family atmosphere with standard professi Courteous, friendly-family atmosphere with prompt interaction cognizant of “my time”. Kim Coulvillion and Lester Jones have great interpersonal skills More

by Weston Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lester Jones, Kim Couvillion
October 25, 2018

Check non-start issues and low tire pressure Took care of issues quickly and efficiently. Good service experience. Replaced car battery and put new warranty tire on. All done within an hours time More

by Amazing Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Kim Couvillion
October 23, 2018

EXCELLENT!! Service was the absolute BEST!! Service advisor was the BEST! The team was amazing!! My husband & I would highly recommend this location to everyone!! More

by Kalen Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Patrick the services Manager , Kim Couvillion, William Dwyer
October 20, 2018

A Service and rear brakes The people in the service department are so personable. It is always a pleasure to deal with them. And the service is A+. I’m confident when I leav More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady handling loaner car and invoice payment, Kim Couvillion
October 15, 2018

Dwight andrus ii Best service department. Accomodatibg to customers needs with a smile and great attitude. Couteous, attendent to details, helpful, caribg customer get More

by Customer laf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in mercedes service , richard foard, William Dwyer
October 04, 2018

Very professional, informative, and enjoyable to speak to. The warranty that I purchased was exactly what I needed and at a very good price. If anyone needs a warranty on their vehicle, I would highly recommen More

by Voodoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Hughes
September 28, 2018

Excellent customer service I would like to say that I am coming from an Infiniti product that I loved and have always received great service. However today was my first time rec More

by Rettagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick & Chad Leblanc
September 19, 2018

Excellent Friendky & Reliable Service with a smile 😃 I will not use any other dealership but Mercedes of Lafayette. They are the Best. The have a loaner when needed & it’s clean & a very nice loaner car. More

by GL550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelle & Chad., Kim Couvillion
August 14, 2018

Excellent service The reason I give Kim and Jennifer 5 stars Is because they make my busy life easy as possible when I bring my car in for service. I would gave them More

by Timeout#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fann, Kim Couvillion
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