Mercedes-Benz of Lafayette

Great Service It was a all around great experience. My wife dropped her car off with what she thought was a transmission issue. They checked out the issue and did a It was a all around great experience. My wife dropped her car off with what she thought was a transmission issue. They checked out the issue and did a multi point inspection. After doing the inspection and informing that it was working properly, they did the air bag recall, replacing the air bags on the driver and passenger side. They even washed her car before she picked it up and had it ready right after lunch. Chad Leblanc explained everything to my wife and even called me to explain what they did, because I was out of town More

Service I have always had a good experience when dealing with the service department. They are very professional, accommodating and quick. They take time to e I have always had a good experience when dealing with the service department. They are very professional, accommodating and quick. They take time to explain your service needs and and to answer any questions you may have. More

Awesome service/awesome personnel I always receive great service at Moss Motors. They handle my issues immediately and effectively. Kim and Patrick are the best. I would recommend Mo I always receive great service at Moss Motors. They handle my issues immediately and effectively. Kim and Patrick are the best. I would recommend Moss to everyone. More

Excellent The staff from the beginning to the end was very knowledgeable and helpful. Rocky our salesman was very professional. Paul our finance guy was very h The staff from the beginning to the end was very knowledgeable and helpful. Rocky our salesman was very professional. Paul our finance guy was very helpful as was Lester. Brian explained the vehicle from top to bottom and every function. Excellent staff!!! More

Honest and courteous On short notice I was given an appointment, placed in a courtesy vehicle and given prompt service. As always very friendly and professional. My vehi On short notice I was given an appointment, placed in a courtesy vehicle and given prompt service. As always very friendly and professional. My vehicle was ready. As soon as I arrived. More

Software update service representatives and service staff are always courteous. All service is completed in a timely and your service is verified. Waiting area is c service representatives and service staff are always courteous. All service is completed in a timely and your service is verified. Waiting area is comfortable and refreshments readily available. More

Great Service Kim and Mitch are so incredibly helpful and knowledgeable. They are pleasure to deal with! Service department gets me in and out timely and always p Kim and Mitch are so incredibly helpful and knowledgeable. They are pleasure to deal with! Service department gets me in and out timely and always provides me a loaner which I really appreciate. More

Ms. Kim is Awesome! The reason why I keep returning to have my car serviced at this dealership is becuase of Ms. Kim. She is a jewel! Christina Lafayette, LA The reason why I keep returning to have my car serviced at this dealership is becuase of Ms. Kim. She is a jewel! Christina Lafayette, LA More

Moss Motors Lafayette Great service, handled quickly friendly professionals. Gave me loaner so I did not have to sit at the dealship will my car was serviced, that above an Great service, handled quickly friendly professionals. Gave me loaner so I did not have to sit at the dealship will my car was serviced, that above and beyond! More

Depend on them Always dependable and quality repairs with excellent and very caring staff. Car is always returned clean and well cared for. Been dealing with them fo Always dependable and quality repairs with excellent and very caring staff. Car is always returned clean and well cared for. Been dealing with them for many years. More