Mercedes-Benz of Lafayette

The service representative Kim was very friendly and helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. helpful. The service was wonderful. I was treated as a valued customer. The overall visit was excellent. More

Lester was great. Very helpful and accommodating and honest. He was very knowledgeable of his product. I would definitely do business with him again. I’m very satisfied. honest. He was very knowledgeable of his product. I would definitely do business with him again. I’m very satisfied. More

I had a wonderful service experience thanks to Kim. She is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. is wonderful., and always goes beyond the call of duty to make certain I have a pleasurable experience. More

Great management and such personal customer service. The kind of service that even surpasses the expected service in this price point. Never heard the word no kind of service that even surpasses the expected service in this price point. Never heard the word no More

Me. Kim is always Very accommodating! Kind and thoughtful staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! staff! Outstanding customer service! Always a pleasure visiting the dealership! Marcell was also very nice and helpful;)! More

Ms Kim did an excellent job from the beginning to the end. I trust I’m her knowledge as well the mechanic who did service B in my SUV.. Me . Guillory always check the work that had been done. I’m very pl end. I trust I’m her knowledge as well the mechanic who did service B in my SUV.. Me . Guillory always check the work that had been done. I’m very pleased. More

Purchased a new vehicle from Jenn. Great service and treatment as usual. Our 4th vehicle that we have bought from her- she makes the process easy.Top notch dealership. treatment as usual. Our 4th vehicle that we have bought from her- she makes the process easy.Top notch dealership. More

Service I'm from Colorado, and was connected to Moss MB on Friday 1/17 about a problem with my vehicle's navigation system. Service scheduled an appointment f I'm from Colorado, and was connected to Moss MB on Friday 1/17 about a problem with my vehicle's navigation system. Service scheduled an appointment for Monday 1/20 to look at the problem. Amazing! The dealership I purchased the vehicle from would probably have had a 6 week waiting list for an appointment. Thank you. More

Mitch and the team are always great and providing great service! I can always count on them to get me in fast and take care of my car! service! I can always count on them to get me in fast and take care of my car! More

I valued the positive experience THANKS to Mr. Michael S. (M-B Sales Consultant) & Mr. Bryan A. (M-B Product Concierge) at Mercedes-Benz of Lafayette.. Their patience, attentiveness, clear communication S. (M-B Sales Consultant) & Mr. Bryan A. (M-B Product Concierge) at Mercedes-Benz of Lafayette.. Their patience, attentiveness, clear communication, product knowledge and professionalism were exemplary throughout the entire process. I am a very satisfied owner of a 2020 GLE 4MATIC and would recommend Mike, Bryan, and the dealership to friends and family members. More