Mercedes-Benz of Lafayette

Always a great experience I’m always thrilled with my experience at Moss Motors. The wonderful team at Moss Motors are highly trained individuals with great service techniques. I’m always thrilled with my experience at Moss Motors. The wonderful team at Moss Motors are highly trained individuals with great service techniques. It’s always a pleasure to bring my vehicle there. More

Satisfaction and reliability I am extremely satisfied with the service that my car received The reliability factor that contributes to the performace of my car is made possible I am extremely satisfied with the service that my car received The reliability factor that contributes to the performace of my car is made possible with the competentence executed by Moss Motors Team members More

Great experience Lacey was very knowledgeable and helpful in making our decision on which vehicle to purchase.Brian was very thorough and informative with familiarizin Lacey was very knowledgeable and helpful in making our decision on which vehicle to purchase.Brian was very thorough and informative with familiarizing us with the vehicle of our choice. More

Moss Motors is Great All of the employees from Service to Sales at Moss Mercedes are great. They are all so nice and helpful and always take such good care of me. All of the employees from Service to Sales at Moss Mercedes are great. They are all so nice and helpful and always take such good care of me. More

Courteous, prompt attention, good work. Pleased with service. The loaner vehicle is helpful. The up-front information let’s a Customer know what to expect, without surprises. Very grateful Pleased with service. The loaner vehicle is helpful. The up-front information let’s a Customer know what to expect, without surprises. Very grateful this dealership is located close to residence. More

Tire fix Every time I go there I fell right at home their all free spirited people that always help take care of my problem so I leave satisfied. Every time I go there I fell right at home their all free spirited people that always help take care of my problem so I leave satisfied. More

Happy Customer Cathy Blanchard certainly “goes the extra mile” to insure customer satisfaction. She always addresses my needs with a pleasant attitude. I appreciate Cathy Blanchard certainly “goes the extra mile” to insure customer satisfaction. She always addresses my needs with a pleasant attitude. I appreciate her willingness to help. The entire team makes me feel very important! More

Moss is boss!! Bought 2 new tires from Moss, staff was so nice & accomodating! They gave me a loaner car for the day, Very Nice mercedes! Also a free carwash! (and I Bought 2 new tires from Moss, staff was so nice & accomodating! They gave me a loaner car for the day, Very Nice mercedes! Also a free carwash! (and I didnt buy my car from them!!) Chad & Cathy are Awesome!! thank you! More

Great experience, Loved our salesman William Dwyer how he was patience and how he worked with us to get into our new vehicle in a timely manner Loved our salesman William Dwyer how he was patience and how he worked with us to get into our new vehicle in a timely manner More

Katrina evacuee I was in Lafayette (temporarily, I thought) after Katrina. After a harrowing evacuation experience with gas stations either out of gas or without powe I was in Lafayette (temporarily, I thought) after Katrina. After a harrowing evacuation experience with gas stations either out of gas or without power to pump it, I wanted a car with great fuel mileage and decided that had to be a diesel E class. Long story short, Lester Jones and Moss Motors helped me, a stranger off the street waiting for a pay check from South Africa, by letting me have a car while they held my down payment check for almost three weeks. Because of the respectful and helpful way they treated me during that extremely stressful time, I have been a loyal customer over the years and count both Lester and Jennifer (and others) more as family than sales reps. Love them and the cars they sell. They listened to my story and bent over backward to accommodate my situation. More