Mercedes-Benz of Lafayette

Five star service Courteous and knowledgeable staff. Service was completed on time and I was updated and informed about the next service needed. Five star treatment fro Courteous and knowledgeable staff. Service was completed on time and I was updated and informed about the next service needed. Five star treatment from moss motors /Mercedes Benz More

Friendliest & Quickest Trasaction Time Ever! I’ve purchased many cars in the past that have required hours of paperwork and that is what was keeping me from moving forward with a decision to purc I’ve purchased many cars in the past that have required hours of paperwork and that is what was keeping me from moving forward with a decision to purchase but Erica and the rest of the Moss Motors team assured me they would accommodate my busy schedule and make it a quick and seamless transaction and they didn’t not disappoint! I was able to zoom out of there in my gorgeous new CLA in no time and left confident in my decision to chose Moss Motors for the 4th time and will definitely be back! More

Great Service I took my car in for an update on the engine control module software, and air pressure in two tires. I’m very pleased with the quick service and at I took my car in for an update on the engine control module software, and air pressure in two tires. I’m very pleased with the quick service and attention I received. More

Perfect New Lease Got a new SUV! Sales staff Lacey and Sales Manager Tony were great to work with!! Will definitely refer customers to MB of Lafayette! All employees i Got a new SUV! Sales staff Lacey and Sales Manager Tony were great to work with!! Will definitely refer customers to MB of Lafayette! All employees i came in contact with were very friendly. More

Professional, Trustworthy and Friendly The salesperson new I was in the market for a certain AMG and sent me a photo as soon as it hit the lot. I stopped by for a look and didn’t have me tr The salesperson new I was in the market for a certain AMG and sent me a photo as soon as it hit the lot. I stopped by for a look and didn’t have me trade with me so he sent the appraiser to my home. We made the deal that day. That’s going the extra mile in my opinion. More

Service Chad was awesome! He took great care of me and my car. My car was ready in a timely manner. Love that they moved closer to me. Chad was awesome! He took great care of me and my car. My car was ready in a timely manner. Love that they moved closer to me. More

Randy Guillot Pleasant experience. Everything was up front and honest. The car was ready and clean when I arrived. Multiple sales/MGMT persons helped. All docume Pleasant experience. Everything was up front and honest. The car was ready and clean when I arrived. Multiple sales/MGMT persons helped. All documents were ready and accurate. More

Great new location I have been buying cars from Moss Motors at the Surrey Street location over 20 years and have always used their service department. Now I have only 3 I have been buying cars from Moss Motors at the Surrey Street location over 20 years and have always used their service department. Now I have only 3 minute drive to the high tech showroom and service department on a Johnston Street location! Lester Jones has been the best sales friend and knows how to close the deal! More

Untrustworthy Refuses to refund unused portion of maintenance plan not used. Purchased 4 year warranty in 2015 and traded in January 2018. Only used twice. Refuses Refuses to refund unused portion of maintenance plan not used. Purchased 4 year warranty in 2015 and traded in January 2018. Only used twice. Refuses to refund unused portion stating its Mercedes policy. Sharon Moss, refund my money. You must have forgotten that customer feedback to friends and family and coworkers go a very long way. Stating that I would only get money back is to purchase another Mercedes and it will be applied to that vehicle is in my opinion just as crooked as you can get. More

Wonderful experience!! My wife and I had the best time buying our Mercedes from Moss. Jennifer Fann was great. She is a wonderful salesperson and we had a great experience. My wife and I had the best time buying our Mercedes from Moss. Jennifer Fann was great. She is a wonderful salesperson and we had a great experience. I would recommend this dealership to anyone looking for a Mercedes and great sales associates. More