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Mercedes-Benz of Lafayette

Lafayette, LA

not yet
rated
146 Reviews
Here at Mercedes-Benz of Lafayette, we stand apart from our competition for many reasons. It starts with our fantastic selection and prices. Not only do we carry the latest Mercedes-Benz models, but we also offer a wide range of Certified Pre-Owned Mercedes-Benz models and high-quality pre-owned cars. Every single model online and on our lot is competitively priced. Beyond the vehicles we offer, Mercedes-Benz of Lafayette also offers exemplary service. Our team of certified Mercedes-Benz technicians will keep your vehicle performing its best, whether it’s routine maintenance or major repairs. On top of providing top-notch, timely service, we also have an onsite parts department. We only carry and sell genuine Mercedes-Benz parts and accessories.
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6142 Johnston St.

Lafayette, LA

70503

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Showing 146 reviews

February 03, 2022

Great Dealership, Great Sales Experience. I purchased my car sight unseen, out of state and everything was exactly as depicted. No nasty surprises, nothing. Stephanie and team delivered a great experience, More

by Alpiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner, Chassidy Forestier, Paul Kaleel
October 26, 2021

I Asked two questions. I was provided a can response to one. I found this unacceptable. More

by Dbrlw03
Recommend Dealer
No
Employees Worked With
Michelle LaPorte
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

I appreciate how Chad facilitated my service. It was painless. It was consistent with the routine excellence, but also reflected added concern and effort during the generally stressful times we are expe More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
October 08, 2020

i received exceptional Customer Service definitely something to be mocked by other dealerships the staff was SUPER courteous and professional but yet very friendly Marcelle and Ms Kim and the man that More

by Chastity Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelle at the payment Counter
October 03, 2020

The facility is amazing and very clean. The entire staff is very friendly and professional! I wouldn’t want to take my vehicle anywhere else. More

by bseaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
October 02, 2020

Excellent dealership with excellent service! The manager Pat was so helpful. Ms. Jenn helped choose the perfect car. Mitch helped me with getting it fixed and with insurance! More

by Marilynkayrandolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Fann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Couvillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
September 30, 2020

Purchased my Mercedes a few days ago. Our sales representative (Rocky) was extremely patient and helpful with us as we tried to decide on what options we wanted. I would highly recommend going to M More

by thenetsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
September 28, 2020

Everything was great. No problems whatsoever. All done with courtesy & prompt attention. The wait wasn’t long, however snacks & drinks were available if needed. Thanks! More

by ccedars1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
September 25, 2020

The service was great. Forgot the man at front desk name. He was a great helping me connect to my app. Then escorting us to service to have car seat checked. Chad Leblanc wax also a heat help. Service w More

by A Celestine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad leBlanc
September 13, 2020

The Sales Associate (Jennifer) was a pleasure to deal with , the Manger and the Finiance Manager went out their way to make a perfect deal . The Dealership is super clean ! This was a Beverly easy deal t More

by hdfreak2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Fann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finiance Manager Paul Kaleel
1
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