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Mercedes-Benz of Knoxville

Knoxville, TN

4.2
201 Reviews

10131 Parkside Dr

Knoxville, TN

37922

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Showing 201 reviews

October 10, 2021

Terrible experience at this service dept. They are rude and didn't provide any quality customer service. I would rather go to any other dealer or mechanic. When I reached out to service manager and general More

by NHinknox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
October 08, 2021

Frank Cardwell really did a great job for us.We are out Frank Cardwell really did a great job for us. We are out of state and the transaction was done from afar, Frank explained things very well, was alway More

by tsmulligan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
October 07, 2021

Joel provided excellent service and made things incredibly easy for us today. Amazing experience overall More

by Taylorwaddell13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
September 29, 2021

I was a new customer and Frank and the staff made everything smooth and worry free. They provide professional knowledge and great customer service! More

by maomayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Jessica
September 25, 2021

Loved our experience with Mercedes-Benz of Knoxville! Frank & Basil were excellent to work with. We’ll be back when we’re ready to purchase in the future. More

by heidiholombo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Basil
September 24, 2021

Frank Cardwell at Mercedes was really good help from start to finish I would recommend him 100 percent he has such a nice personality and he would be such good help for you guys. More

by Efraplimplim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 24, 2021

Joel Lay is is an excellent salesman! He made the process smooth and enjoyable! Highly recommend! More

by Melissa_2729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay
September 22, 2021

Frank Cardwell was easy to deal with and made things simple. Looking forward to enjoying our new car. More

by Cfdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 18, 2021

Excellent people skills is what Frank is all about. Very knowledgeable. We highly recommend him to any potential client. More

by Felix Valdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 18, 2021

Frank at Mercedes took great care of us. Making sure the vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. More

by Timdefendorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caldwell
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