Mercedes-Benz of Knoxville

Terrible experience at this service dept. They are rude and didn't provide any quality customer service. I would rather go to any other dealer or mechanic. When I reached out to service manager and general and didn't provide any quality customer service. I would rather go to any other dealer or mechanic. When I reached out to service manager and general manager to tell them about my experience, they both ignored the email. More

Frank Cardwell really did a great job for us.We are out Frank Cardwell really did a great job for us. We are out of state and the transaction was done from afar, Frank explained things very well, was alway Frank Cardwell really did a great job for us. We are out of state and the transaction was done from afar, Frank explained things very well, was always quick to respond to questions, and was very professional throughout ! More

Joel provided excellent service and made things incredibly easy for us today. Amazing experience overall incredibly easy for us today. Amazing experience overall More

I was a new customer and Frank and the staff made everything smooth and worry free. They provide professional knowledge and great customer service! everything smooth and worry free. They provide professional knowledge and great customer service! More

Loved our experience with Mercedes-Benz of Knoxville! Frank & Basil were excellent to work with. We’ll be back when we’re ready to purchase in the future. Frank & Basil were excellent to work with. We’ll be back when we’re ready to purchase in the future. More

Frank Cardwell at Mercedes was really good help from start to finish I would recommend him 100 percent he has such a nice personality and he would be such good help for you guys. start to finish I would recommend him 100 percent he has such a nice personality and he would be such good help for you guys. More

Joel Lay is is an excellent salesman! He made the process smooth and enjoyable! Highly recommend! smooth and enjoyable! Highly recommend! More

Frank Cardwell was easy to deal with and made things simple. Looking forward to enjoying our new car. simple. Looking forward to enjoying our new car. More

Excellent people skills is what Frank is all about. Very knowledgeable. We highly recommend him to any potential client. knowledgeable. We highly recommend him to any potential client. More

Frank at Mercedes took great care of us. Making sure the vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. They have a wide variety of quality vehicles. More