Mercedes-Benz of Kansas City South - Service Center

Cody is the number one service advisor I have worked with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how with! Always calls about anything keeps you in the loop and makes it hassle free. I almost went to aristocrats to buy a new Mercedes, but due to how good service is at Mercedes’ kc I will always buy from them! Thanks Cody! More

I count on them to stay in communication and very friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingl friendly staff, They always do a thorough inspection of my car. They let you know in advance of future services needed so you can prepare accordingly. More

This service department clearly sets the gold standard for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typica for delivering an exceptional customer experience!! Matt H. and team provide a seamless repair process that requires minimal transactions and typically gets me on my way with same day service!! More

Lisa and the whole team were fantastic got us in and out in record time. in record time. More

Was very disappointed at the service this time. We bought the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cov the tire warranty when we purchased the car. I have to tell the people we are considering buying the tire waranty it was a total scam. It doesn’t cover it when your tire is damaged, they won’t say anything when you brought your car in until you go return your loaner car but give you a bill over $1000 and won’t let you leave and get your car until you paid the bill. It’s a rip off seriously. We paid 3000thousands bucks for the warranty for nothing at all. They didn’t quote us a price when we brought the car in made us think it’s free since we got the warranty. Horrible horrible experience. More

Staff is very courteous, efficient and professional. They accommodated my needs and treated us very well accommodated my needs and treated us very well More

My new Service Adviser brought back the confidence and trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM trust that I needed to bring my car here for service . Courtesy and taking time to explain the technical work that was done means a lot. Thank you JM More

Lisa Graham is very.pleasant to work with. also very knowledgeable and able to answer any questions. knowledgeable and able to answer any questions. More

Michael in the service department was so attentive to detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his t detail and went above and beyond to assist us while we replaced a window after our car was broken into. He was knowledgeable and generous with his time even going so far as to help vacuum up some leftover pieces we found before leaving. Highly recommend this dealership based on Michael’s professionalism alone! More

This was the first time I worked with Cody.and his service was excellent. His quotes on cost were acurate service was excellent. His quotes on cost were acurate More