Mercedes-Benz of Kansas City South - Service Center

Both John D. & Cody helped me with a recall issue. They Both John D. & Cody helped me with a recall issue. They got work done & were as attentive as if I were spending alot of $$. Thank you Both John D. & Cody helped me with a recall issue. They got work done & were as attentive as if I were spending alot of $$. Thank you More

c300 10k service TJ does a good job of maximizing the compensation from my extended warranty. excellent at communicating status & issues relating to the service needed TJ does a good job of maximizing the compensation from my extended warranty. excellent at communicating status & issues relating to the service needed & doesn't push unnecessary service items. More

Best service experience ever. TJ was phenomenal from top to bottom in getting my GLA250 super squared away and ready for its next 10,000 miles. Thanks so much!!! to bottom in getting my GLA250 super squared away and ready for its next 10,000 miles. Thanks so much!!! More

Exceptional service from all persons I came in contact with, especially TJ. He always takes time and goes above and beyond the norm. He keeps me informed of n a timely manner. with, especially TJ. He always takes time and goes above and beyond the norm. He keeps me informed of n a timely manner. More

Xcellent service experience Cody and service support were able to quickly diagnose and repair my GL450 problem while I waited. Best service ever. Great service dpt continues to Cody and service support were able to quickly diagnose and repair my GL450 problem while I waited. Best service ever. Great service dpt continues to excel. More

Johnny K great to work with A3 service C 300/32,000 miles. Excellent service and cost! Replaced cup holder for free. Would highly recommend this facility for service great expe A3 service C 300/32,000 miles. Excellent service and cost! Replaced cup holder for free. Would highly recommend this facility for service great experience. More

Service Work Had an oil and filter change. Had a couple of items that they addressed at no charge. Cody and his team did an excellent job. Had an oil and filter change. Had a couple of items that they addressed at no charge. Cody and his team did an excellent job. More

I had an unusual service request but Cody went out of his way to get it done. I’m very happy with my first experience with MB of Kansas City way to get it done. I’m very happy with my first experience with MB of Kansas City More

Great Experience all the way around! I have worked with Matt Hoover on multiple occasions. He is great and takes care of his customers with a sense of urgency. He is great! I have worked with Matt Hoover on multiple occasions. He is great and takes care of his customers with a sense of urgency. He is great! More

Top Notch Service I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to M I have had nothing but great, outstanding service at MB. From the day I bought my E350, I have had the best of service and assistance. From Ralph to Matt, I cannot day enough about this dealership. I live up by the KCI and it is worth the drive to get my car serviced at this location. More