Mercedes-Benz of Kansas City South - Service Center

Excellent service, John Doolittle awesome as always as well as the rest of the staff/team, very professional and great customer service, I thank you! well as the rest of the staff/team, very professional and great customer service, I thank you! More

Superb service and attention My 2017 E 300 sedan was due for service A1. It was easy to schedule a loaner car for the day along with the service visit. Worked with Matt Hoover a My 2017 E 300 sedan was due for service A1. It was easy to schedule a loaner car for the day along with the service visit. Worked with Matt Hoover and John Doolittle and both were extremely personal, professional and helpful. The service work was done very well and my car was returned in great shape and very clean. Would highly recommend MB-KC to anyone. More

First Class service for a First Class Mercedes! In my opinion, KC MB exceeds the Mercedes standard.for service and facility. Professionals run this organization and it shows. John took great care of In my opinion, KC MB exceeds the Mercedes standard.for service and facility. Professionals run this organization and it shows. John took great care of me and my CLS 550. He in briefed me and kept me appraised of what was needed. KC MB provided me with a brand new loaner. Upon completion of the service, John debriefed me on what was done and the charges. KC MB’s staff and facilities are First Class in every respect. Definitely an 11 on a 10 point scale. More

Great customer service This is my 4th trip for service at the Mercedes-Benz of KC and I could not be happier. Their customer service is A+ and I feel they do a wonderful job This is my 4th trip for service at the Mercedes-Benz of KC and I could not be happier. Their customer service is A+ and I feel they do a wonderful job of performing whatever maintenance I need done on my SL550. Since I have lived in several states since purchasing my car compared to other dealerships I have used they are very reasonable in price also. Highly recommend. More

Best Possible Service Johnny, a service advisor, is as good as it gets. He discussed my car's needs with me and Daniel from the service shop, and Daniel was very articulat Johnny, a service advisor, is as good as it gets. He discussed my car's needs with me and Daniel from the service shop, and Daniel was very articulate and considerate in his recommendations. My service experience sets the highest standard for others to emulate. Thank you! More

First service check on my car exactly one year old. Matt was absolutely wonderful!. He and his staff got me in and out the same day.I will not go anywhere else. Thank you. Go Chiefs!!!!!!!! Matt was absolutely wonderful!. He and his staff got me in and out the same day.I will not go anywhere else. Thank you. Go Chiefs!!!!!!!! More

Matt is awesome! Anytime wife brings vehicle in She is promptly helpef and out in a quick fashion. High praise to Matt and the whole service team. promptly helpef and out in a quick fashion. High praise to Matt and the whole service team. More

Thorough, professional, and explained everything in detail. Was offered a loaner but was fine waiting in their nice lounge area enjoying snacks and drinks. Highly recommended! detail. Was offered a loaner but was fine waiting in their nice lounge area enjoying snacks and drinks. Highly recommended! More

Did a great job on service, timely, professional, car clean, and highly recommend them. Easy to get appointment and waiting area very clean and nice clean, and highly recommend them. Easy to get appointment and waiting area very clean and nice More

Warranty / recall work Warranty & recall work with use of loaner car. Timely, professional work, great loaner vehicle and communication update while service in process. Ve Warranty & recall work with use of loaner car. Timely, professional work, great loaner vehicle and communication update while service in process. Very satisfied - would highly recommend. More