Mercedes-Benz of Kansas City South - Service Center

Extremely satisfied with the care and professionalism of the staff who serviced my vehicle. I also appreciate the full explanation of what was done. Highly recommended! the staff who serviced my vehicle. I also appreciate the full explanation of what was done. Highly recommended! More

I have worked with Cody and Mike and they provide excellent, personable service! I usually wait in the lovely waiting room. They are so good at updating you about your vehicles and time. I wouldn’t g excellent, personable service! I usually wait in the lovely waiting room. They are so good at updating you about your vehicles and time. I wouldn’t go anywhere else with my vehicles. More

TJ is pretty AWESOME! Fast, efficient, accurate! He provided progress updates along the way, advised of alternatives, scheduled outside vendor appointments. I felt like he Fast, efficient, accurate! He provided progress updates along the way, advised of alternatives, scheduled outside vendor appointments. I felt like he was truly concerned for the well being of my vehicle! More

John Doolittle has taken excellent care of us for almost 5 years! Service is exemplary, loaner vehicles are available, provides pertinent information to make good decisions, and follow-through on what he s 5 years! Service is exemplary, loaner vehicles are available, provides pertinent information to make good decisions, and follow-through on what he states he's going to do. People always make the difference. He's good people! More

Excellent service Cody Young is an outstanding service representative. There was no doubt that he had a sincere desire to take care of the customer. No b s. Just act Cody Young is an outstanding service representative. There was no doubt that he had a sincere desire to take care of the customer. No b s. Just actions. What a pleasure it was to deal with someone like him at MB of KC. More

Saving the day Service Advisor Matt Hoover jumped in to get my C280 back on the road in record time, even as Customer Care had messed up my appointment. Service Advisor Matt Hoover jumped in to get my C280 back on the road in record time, even as Customer Care had messed up my appointment. More

I appreciate the friendliness and honesty Matt and the service advisors provide in taking care of my 2003 E320. They honor all work and recalls. service advisors provide in taking care of my 2003 E320. They honor all work and recalls. More

The work performed on my car was first class and speedy. The service advisor John Doolittle was knowledgeable, precise and efficient. I highly recommend this business, The service advisor John Doolittle was knowledgeable, precise and efficient. I highly recommend this business, More

Express Service! I only needed a Missouri state inspection. John Doolittle set up on Tues afternoon for the next morning. I was able to enjoy a cup of coffee, read a I only needed a Missouri state inspection. John Doolittle set up on Tues afternoon for the next morning. I was able to enjoy a cup of coffee, read a couple of articles in the newspaper and voila! the car was back on the drive, washed and ready to go. Mike was busy with another client, so the assistant checked me out and I was on my way. Great service as usual. Thanks! More

Michael Harris is a 10 to work with, professional, great communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replac communicator and honest. Returned to dealership after four years for an airbag fix. Also, thought I had a lock issue but turned out I did not. Replaced a couple of tires. Was treated with respect and will definitely come back without hesitation to this dealership. A completely different experience from first visit. Huge improvements! More