Mercedes-Benz of Kansas City South - Service Center

Great service My service adviser T.J. was great as usual. Took care of everything on time and kept in contact as things progressed. Great experience overall and w My service adviser T.J. was great as usual. Took care of everything on time and kept in contact as things progressed. Great experience overall and would highly recommend MB of Kansas City! More

Everyone was friendly and professional throughout the entire process. Maintenance was discussed in detail before completing anything on my vehicle. I was even offered a loner vehicle. entire process. Maintenance was discussed in detail before completing anything on my vehicle. I was even offered a loner vehicle. More

The Mercedes Difference Greatly appreciate their professional approach from scheduling to the return of a clean and shining vehicle. TJ verified my initial request and inquir Greatly appreciate their professional approach from scheduling to the return of a clean and shining vehicle. TJ verified my initial request and inquired as to if I had additional needs, explained my options, and did what they promised to do and more, saving me almost $200.00, at a reasonable price. I had my 10 year old Mercedes serviced by a local company that specializes in repairing Mercedes for the service prior to this service, they did okay, but nothing like the Mercedes experience. I will continue to drive over the 90 minutes it takes to get to KC for this high quality of services. Thanks TJ and Mercedes. C. Davis. More

Took my C300 in for servicing and was very impressed with the entire team. Straight forward and diligent. Very nice job!!! Will be buying my next car with MBKC! the entire team. Straight forward and diligent. Very nice job!!! Will be buying my next car with MBKC! More

Excellent Service The customer service at Mercedes-Benz of Kansas City is excellent. TJ takes great care in explaining everything to me and keeps me informed of things The customer service at Mercedes-Benz of Kansas City is excellent. TJ takes great care in explaining everything to me and keeps me informed of things about my car while it is being serviced. Everything runs on time and everyone is very professional and helpful. More

ALTAJI & HIS TEAM ARE OUTSTANDING Very polite, professional, and punctual. I would like to continue my association with them. They used to send me FLYERS reg. Service de Very polite, professional, and punctual. I would like to continue my association with them. They used to send me FLYERS reg. Service deals in the past. Would like to continue to receive them. In the past, we could ALWAYS go in for a professional car wash. They have stopped this. THIS SHOULD BE REINSTATED. Only SPECIAL people purchase a PREMIUM product like a MERCEDES. Free car wash is NOT TOO MUCH TO ASK FOR. ALTAJI & HIS TEAM bring pride to this Service Center. More

Awesome and Impressed!!!! I've been using MB of KC for years, but I've never written a review. Recently, I was due for an A1 Service within 600 miles on my GLC300. Around 500 I've been using MB of KC for years, but I've never written a review. Recently, I was due for an A1 Service within 600 miles on my GLC300. Around 500 miles before the service time, my engine light came on - so I just drove into service without an appointment. Micheal Harris and his team just exceeded my expectations. They were able to take get my car in the schedule and take care of my SUV. They were friendly, timely, and provided quality service. It made me feel that no matter how large or small my service needs are I was important to them and that was special. AEPeterson More

Pleased and surprised. Very happy with the timely service (passenger air bag recall). Surprised that they performed the 27 point inspection on my Sprinter. Very comfortable Very happy with the timely service (passenger air bag recall). Surprised that they performed the 27 point inspection on my Sprinter. Very comfortable with both of my previous visits. More

Awesome! I am VERY impressed with "MY Mercedes Dealership"! They are friendly, very thorough, prompt, & do an excellent job! The facility is very clean, & e I am VERY impressed with "MY Mercedes Dealership"! They are friendly, very thorough, prompt, & do an excellent job! The facility is very clean, & everyone is asking if they can be of help! Thank you!!!! Sherryl More

I am very pleased with the service I received. Johnny Kartonis was extremely helpful in answering questions and taking the time managing my appointment. Thanks Kartonis was extremely helpful in answering questions and taking the time managing my appointment. Thanks More