Mercedes-Benz of Kansas City South - Service Center

The service advisor Cody is very professional, the car service was completed, and parts are ordered for another issue, The dealership is beautiful and everyone I interacted with was kind and professional. service was completed, and parts are ordered for another issue, The dealership is beautiful and everyone I interacted with was kind and professional. Thank you More

Lisa G. and the whole team are exceptional when it comes to customer service, communication, and I know my vehicle is serviced with genuine MB parts and MB t and the whole team are exceptional when it comes to customer service, communication, and I know my vehicle is serviced with genuine MB parts and MB trained technicians. Forever a proud Mercedes Benz owner!! More

The service department is very helpful and accommodating. They were upfront about the pricing and were able to locate parts for an unexpected repair within the day and complete the repairs. I would highly They were upfront about the pricing and were able to locate parts for an unexpected repair within the day and complete the repairs. I would highly recommend them. Matt Hoover, Colby and the whole crew are great to work with. More

This was my first scheduled maintenance visit and my first interaction with the dealership; it was a good first experience. Lisa helped me through the process and was knowledgeable and professional. I l first interaction with the dealership; it was a good first experience. Lisa helped me through the process and was knowledgeable and professional. I look forward to a continued relationship. Great service! More

I bought my E350 frim this dealership and have been going back for the oil and filter changes. Great place to do business. The people always very helpful and friendly. back for the oil and filter changes. Great place to do business. The people always very helpful and friendly. More

I have been going here for many years. I've had the same service rep for all those yrs. Johnny Kartsonis, always pleasant and professional. I know what is going to happen and what it will I've had the same service rep for all those yrs. Johnny Kartsonis, always pleasant and professional. I know what is going to happen and what it will cost before anything happens. I would not take a MB anywhere else. More

Always response to needs to schedule car maintenance respective salesperson Clean snd tidy with refreshments offered respective salesperson Clean snd tidy with refreshments offered More

Not a Mercedes’ Benz experience having service completed at this dealership. More like a hindsight type experience. at this dealership. More like a hindsight type experience. More

Outstanding service experience from Matt Hoover. My 6 year old vehicle experienced a dead battery. I bought a new battery from an auto parts store after which my vehicle could still not maintain a c My 6 year old vehicle experienced a dead battery. I bought a new battery from an auto parts store after which my vehicle could still not maintain a charge. I scheduled a service appointment with MBKC to evaluate a possible electrical problem. After evaluating the vehicle they found that the new battery was bad too. They replaced the battery with no additional charges. More

Exceeded my expectations great job! Met my needs in a timely and in a professional manner Met my needs in a timely and in a professional manner More