Mercedes-Benz of Kansas City South - Service Center

Cody was great to work with. Explained option & got me out quickly even without an appointment. MBKC is always a great experience. Never have an issue. out quickly even without an appointment. MBKC is always a great experience. Never have an issue. More

fast and complete It is always a pleasure when I need to have my car serviced at Mercedes-Benz of Kansas City. The facility is clean and organized and the service peopl It is always a pleasure when I need to have my car serviced at Mercedes-Benz of Kansas City. The facility is clean and organized and the service people are both friendly and helpful. My car was completed and cleaned and sanitized and ready for pickup 6 hours which was within the period I requested. I depend on them and they have never let me down. More

Matt is always so nice and helpful! He was able to fit in both of my appointments last minute without any trouble. The dealership also texts you about your which I really like. in both of my appointments last minute without any trouble. The dealership also texts you about your which I really like. More

Matt Hoover was the person I saw on 6/15/2020. Not intimidating nor condescending. Knowledgeable and respectful. Excellent experience for this female ‘Senior’. Ty intimidating nor condescending. Knowledgeable and respectful. Excellent experience for this female ‘Senior’. Ty More

Staff was really nice and friendly. I had a vehicle in mind and they were able to work with me to make sure I didnt leave without it mind and they were able to work with me to make sure I didnt leave without it More

Great service!! Probably the best from any dealership I’ve seen. Great communication so I always knew what was happening. Would definitely recommend to anyone! Thanks again I’ve seen. Great communication so I always knew what was happening. Would definitely recommend to anyone! Thanks again More

Service Visit Took my car in for servicing and my service advisor was great. He kept me informed and was very professional with a great disposition. All staff were Took my car in for servicing and my service advisor was great. He kept me informed and was very professional with a great disposition. All staff were helpful. More

From day one, I am very pleased with the service here in KC. Johnny Kartsonis has been my contact/service advisor for all three years I’ve had my car. He is very professional and knowledgeable, always guidi KC. Johnny Kartsonis has been my contact/service advisor for all three years I’ve had my car. He is very professional and knowledgeable, always guiding me with what needs the be done. He is an outstanding and valuable part of your whole dealership team. More

The service was the best I have ever received. It was a welcome experience. The work was finished on time and was less than I thought it would be. The whole service department was friendly and ready to hel welcome experience. The work was finished on time and was less than I thought it would be. The whole service department was friendly and ready to help. The staff deserves a 5 Star rating. More

Excellent service as always. Love how quickly the repairs were done and everything was discussed up front before doing the work. Very satisfied!! This was a really great service visit. repairs were done and everything was discussed up front before doing the work. Very satisfied!! This was a really great service visit. More