Mercedes-Benz of Kansas City South - Service Center

3500 Sprinter Thanks to Johnny and his team. Johnny went above expectation and exceeded my expectations. Constant updates and treated me with priority like I was hi Thanks to Johnny and his team. Johnny went above expectation and exceeded my expectations. Constant updates and treated me with priority like I was his only customer for the day More

Thank you Johnny & Cody!The service I received was Thank you Johnny & Cody! The service I received was excellent! I was in and out in no time. All my car issues were addressed! Great Job! Thank you Johnny & Cody! The service I received was excellent! I was in and out in no time. All my car issues were addressed! Great Job! More

B1 maintenance check I have the greatest respect for the professionalism and responsiveness of John Doolittle. Always informative and timely. He makes it a pleasure to wor I have the greatest respect for the professionalism and responsiveness of John Doolittle. Always informative and timely. He makes it a pleasure to work with your dealership. More

Johnny Kartsonis went above and beyond when getting my Sprinter ready for a big trip. He called and texted several times to keep me informed regarding repairs needed and costs. Everything was done in a ti Sprinter ready for a big trip. He called and texted several times to keep me informed regarding repairs needed and costs. Everything was done in a timely manner. Good job. More

Outstanding Service Matt Hoover, my service rep, Johnny Kartsonis, and Dan the lead technician were able to accurately diagnose and repair my E300. They were thorough, p Matt Hoover, my service rep, Johnny Kartsonis, and Dan the lead technician were able to accurately diagnose and repair my E300. They were thorough, precise and courteous. More

Exceptional Service I can only say Mercedes-Benz of Kansas City, goes above and beyond to take care of you. From the moment you call to make the appointment, the moment y I can only say Mercedes-Benz of Kansas City, goes above and beyond to take care of you. From the moment you call to make the appointment, the moment you drive into the service bay, and the moment you drive off in your serviced car, they are the best. The guys in the service bay are always friendly and take great care of you. Matt, my service rep, is so helpful. He kindly changed my service appt from drop off, to home pick up and back to drop off without batting an eye. During a personal tough time, he helped in any way he could. More

Tj exceptional service!! Tj got me right in and right out with a loaner no waiting what so ever. Had my vehicle fixed in no time. Great place to do business! Tj got me right in and right out with a loaner no waiting what so ever. Had my vehicle fixed in no time. Great place to do business! More

I had an issue with my sun roof. Matt with the service department provided me with a loaner and kept me updated on the repairs. department provided me with a loaner and kept me updated on the repairs. More

I like Mercedes Benz of Kansas City. I own a 2008 GL320 and it’s needed a lot of repairs since I have owned it. Matt Hoover has been a real joy to work with. I want to thank Matt for helping me keep the ca and it’s needed a lot of repairs since I have owned it. Matt Hoover has been a real joy to work with. I want to thank Matt for helping me keep the car maintained and fixed. I hope to keep using this dealership for many years to come. Keep up the good work and hopefully you’ll get some masks in soon! More

VERMA brown I had my car towed to dealership for flat tire . Cody called me when he received my vehicle . Cody was very professional and very helpful . Cody explained everything to me and gave me an esti tire . Cody called me when he received my vehicle . Cody was very professional and very helpful . Cody explained everything to me and gave me an estimate cost and told me he would call once he finds out best way to go . More