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Mercedes-Benz of Kansas City South - Service Center
Kansas City, MO
536 Reviews
536 Reviews of Mercedes-Benz of Kansas City South - Service Center
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August 21, 2020
TOO LONG and NOT prepared Took 1 hour 20 minutes to get a new key programmed. First went to SERVICE and they told me to go to PARTS who told me to go back to SERVICE. Took 1 hour 20 minutes to get a new key programmed. First went to SERVICE and they told me to go to PARTS who told me to go back to SERVICE. More
by julie
Employees Worked With
not sure
August 15, 2020
TJ is Awesome My SUV needed sudden major repair. TJ was able to fit me in overbooked schedule. TJ was able to cut my repair bill by 75% by calling Mercedes HQ and r My SUV needed sudden major repair. TJ was able to fit me in overbooked schedule. TJ was able to cut my repair bill by 75% by calling Mercedes HQ and representing my side of case multiple times, and finally able to bring it down. Thanks TJ! More
by RK
Employees Worked With
TJ
August 14, 2020
TJ is awesome My car was needing coolant so I took my car in. T.J. Took care of my car. I waited inside while they checked out my car. T.J came to me and let me kn My car was needing coolant so I took my car in. T.J. Took care of my car. I waited inside while they checked out my car. T.J came to me and let me know the problem and that the repair would take a couple of hours. He immediately got me a loaner, so I could make another appointment. Wow! What great service. T.J. Is the greatest. More
by MMartin
Employees Worked With
T.J.
August 10, 2020
My sales guy Brad was awesome! Highly recommend this guy!👍🏽👍🏽 He even followed up with me after my purchase of my car. I would refer all my friends and family to this guy! guy!👍🏽👍🏽 He even followed up with me after my purchase of my car. I would refer all my friends and family to this guy! More
by Srambokc03
Employees Worked With
Brad F
August 08, 2020
They went above and beyond my expectations to ensure my wife and myself were taken care of. We drive 2 hours to come back to this location. The experience through buying, quality of service And customer c wife and myself were taken care of. We drive 2 hours to come back to this location. The experience through buying, quality of service And customer care is worth it. More
by Adam
Employees Worked With
T.J Altaji
August 06, 2020
Great service TJ Altaji always provides great service and creates a helpful and trustworthy situation. I feel when I bring My car into dealership it will be well ca TJ Altaji always provides great service and creates a helpful and trustworthy situation. I feel when I bring My car into dealership it will be well cared for no matter the service needed More
by TSJ
Employees Worked With
TJ Altaji
August 06, 2020
As usual Prompt, customer friendly & professional service. Even the waiting area is top notch This type of service could make you a Mercedes-Benz KC customer Prompt, customer friendly & professional service. Even the waiting area is top notch This type of service could make you a Mercedes-Benz KC customer for life! More
by coachrahn
Employees Worked With
unsure
August 01, 2020
Too long too expensive I took my Mercedes in for an oil change and it took over two hours! My bill was $129 for just an oil change! That is too expensive. I took my Mercedes in for an oil change and it took over two hours! My bill was $129 for just an oil change! That is too expensive. More
by hackman.em
Employees Worked With
Matt
July 30, 2020
Great experience This dealership makes owning a vehicle easy. Great service, every time. They also accommodated me with the friendliest shuttle service to and from my This dealership makes owning a vehicle easy. Great service, every time. They also accommodated me with the friendliest shuttle service to and from my office, keeping me right on schedule! More
by KM
Employees Worked With
Matt Hoover
July 30, 2020
Very good service whenever I need assistant for my car. Yesterday it took around 20 min for the oil change. The employees doing their job in a respectful way. Yesterday it took around 20 min for the oil change. The employees doing their job in a respectful way. More
by Gulnar
Employees Worked With
T.J Altaji
