Mercedes-Benz of Kansas City South - Service Center

The service was performed quickly and John Doolittle is an excellent advisor! I am always impressed by the courtesy and consideration the staff extend to customers! an excellent advisor! I am always impressed by the courtesy and consideration the staff extend to customers! More

Service advisor was friendly, informative, and professional as always. The Service was completed in reasonable amount of time. Keep up the great customer service, much thanks!👍🏽 professional as always. The Service was completed in reasonable amount of time. Keep up the great customer service, much thanks!👍🏽 More

This dealership is always very friendly, courteous, and professional. They treat me and my car as if we’re a part of their family. They ensure that my car is running well and I always leave with a big smil professional. They treat me and my car as if we’re a part of their family. They ensure that my car is running well and I always leave with a big smile on my face! More

My advisor is TJ. He is an excellent communicator and anticipates my needs. Realistic, too. I have not had good experiences at other dealership service depts in other cities, but all good here. anticipates my needs. Realistic, too. I have not had good experiences at other dealership service depts in other cities, but all good here. More

I have been greatly pleased with the service on my Mercedes cars I have received through the years. My advisor is John Doolittle who is very knowledgeable and resourceful . Mercedes cars I have received through the years. My advisor is John Doolittle who is very knowledgeable and resourceful . More

Loved every minute of the process. They treat you like royalty! The service department is awesome! Nathan Parker was great! I will be back again. royalty! The service department is awesome! Nathan Parker was great! I will be back again. More

The usual good, helpful and friendly service with added safety for the times. First time dealing with Nathan and he provided good review of the diagnosis safety for the times. First time dealing with Nathan and he provided good review of the diagnosis More

John Doolittle always takes great care of us. He is straightforward about what we need and I never feel like they are trying to get me to buy something I don't need. The detail work they did on my car straightforward about what we need and I never feel like they are trying to get me to buy something I don't need. The detail work they did on my car this week was remarkable! This dealership is the best place to get a Mercedes in the KC area. More

My Service Manager is Johnny Kartonis, I have dealt with Johnny many times before, he is the best. Johnny explains what the car needs in a straightforward manner, is timely, professional and polite. I neede Johnny many times before, he is the best. Johnny explains what the car needs in a straightforward manner, is timely, professional and polite. I needed a service on my S550, Oil change, lube etc. Mercedes is very thorough and does an inspection of the entire car which includes over a hundred points. I received my car back after the service and it was running like new. It was also spotless and beautiful inside and out. Johnny, the mechanics, the car cleaners and the dealership are all awesome. Mercedes Benz of Kansas City is A+ #1 David E. Riley, Jr. More

Matt was great to work with and we received software updates above and beyond the service we requested. Everyone who greets as you drive into the service area is helpful and friendly updates above and beyond the service we requested. Everyone who greets as you drive into the service area is helpful and friendly More