Mercedes-Benz of Kansas City South - Service Center

very high praise for john dolittle and all of the people at MB of Kansas City, really pleasant experience working with every one of them at MB of Kansas City, really pleasant experience working with every one of them More

MB of Kansas City and Aristocrat Motors always lives up to its reputation of beIng the best in the business. Johnny Kartsonis typifies the professionalism and courtesy necessary for having maintained the to its reputation of beIng the best in the business. Johnny Kartsonis typifies the professionalism and courtesy necessary for having maintained the quality needed to sustain this reputation for decades. More

My Service Worker was Nathan Parker He did a great job, and his response time on questions I had didn’t take long. He was also very clear with his answers. He Put All new tires on my 2015 CLA 250. Great Wo and his response time on questions I had didn’t take long. He was also very clear with his answers. He Put All new tires on my 2015 CLA 250. Great Work! More

Matt my service adviser was professional and great to work with as usual. Called me and explained what needed to be done. Picked up my car, serviced it in a timely fashion and delivered it back to me. work with as usual. Called me and explained what needed to be done. Picked up my car, serviced it in a timely fashion and delivered it back to me. Excellent service. More

Johnny was extremely professional and helpful. Plus, he stayed in communication, which was great. 5 stars! Maggie, as the shuttle driver, was delightful and funny. 5 stars!! The lack of a star was for th stayed in communication, which was great. 5 stars! Maggie, as the shuttle driver, was delightful and funny. 5 stars!! The lack of a star was for the waiting room. When I entered, there was an older customer without her mask on. More vigilant attention on that would be appreciated. More

TJ was my service advisor and he did a very good job of helping us out with one of the issue that we have found out. helping us out with one of the issue that we have found out. More

Service Advisor Matt was professional & good to work with. Explained recall alert and how it affected by vehicle. Fixed in a jiffy. Running just like new! with. Explained recall alert and how it affected by vehicle. Fixed in a jiffy. Running just like new! More

John is great to work with. I know when I leave my car in his care it's in good hands. He always makes sure all is okay! Great staff and great store! in his care it's in good hands. He always makes sure all is okay! Great staff and great store! More

I have continued to only purchase a Mercedes because I know I will always be provided with outstanding serve Johnny is wonderful, knowledgeable and honest. know I will always be provided with outstanding serve Johnny is wonderful, knowledgeable and honest. More

Could not have been any better service. Kept me informed on the progress of service and when told the service was complete. It was a fast it and out to pick up the vehicle. on the progress of service and when told the service was complete. It was a fast it and out to pick up the vehicle. More